Transformation Director

This is a Nationally based role.

This is a pivotal leadership role, joining a small and collaborative executive team committed to delivering OPG’s strategy of being customer focussed, innovating and modernising together. This role is critical in shaping and delivering OPG strategic roadmap, driving forward OPG’s transformation portfolio, developing customer insight capabilities and supporting change and innovation throughout OPG, along with making sure OPG has the capability and capacity for the future.

Key Responsibilities

Reporting into the Public Guardian and Chief Executive, you will:

• Ensure the delivery of OPG’s transformation portfolio, including Modernising Lasting Powers of Attorney which is critical to OPG’s longer-term financial stability and improving customer experience and outcomes.
• Develop and implement OPG’s Target Operating Model and Strategic Workforce Plan, including planning for and delivering significant people change.
• Set clear strategic direction for OPG, along with development of the roadmap to deliver OPG’s strategy.
• Strengthen customer insight and experience to drive evidence-based decision making and improved services.
• Champion innovation, including drawing together initiatives that test and embed AI in OPG.
• Strengthen and promote the reputation of OPG across government and externally.
• Be a visible, approachable and authentic leader as part of the Executive team, building a positive and engaged culture, and nurture resilient and well-functioning teams.
• Provide challenge, support and scrutiny as a member of OPG Executive Committee, Portfolio and Change Board, and wider OPG governance.
• As part of the senior leadership team, support OPG through a period of significant change and be adaptable to changing responsibilities.

You should provide clear evidence and examples that demonstrate how you meet the essential and desirable criteria for the role.

Later in this pack, you will find details of which elements will be assessed at each stage of the process, helping you focus your application and prepare effectively.

Essential Experience:

• Experience of leading and setting direction for large, diverse teams with oversight of a broad portfolio of work, including building and empowering resilient teams able to prioritise and adapt to new challenges.
• Experience of strategic development and delivery – experience of turning ambition into achievements.
• Experience of being part of a leadership team managing an organisation through significant change and transformation to achieve better quality service for customers.
• Able to work collaboratively across organisational lines to achieve shared objectives by developing excellent relationships.
• Proven experience of gripping complex issues, setting clear priorities and delivering through others to agreed timescales.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

For full details of the Selection Process and Recruitment Timeline, please view the Candidate Information pack.

Feedback will only be provided if you attend an interview or assessment.