Senior Business Analyst

Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification and Things you need to know sections have been emphasised

About Companies House

Companies House as an organisation is moving to a service team structure as part of its transformation. Our Business Analysts will play a key role in the identification, analysis, and delivery of requirements for our service teams whilst working in an Agile way using Scrum framework. Due to recent legislative change, we are in an exciting period of growth and are looking to increase our number of business analysts. The Business Analysis team sits within Product Design which is part of the Digital and Technology directorate (DaT). Along with other professions within the directorate the analysis team will form part of and work in Service Squads providing the necessary resource to develop systems and processes to enhance the efficiency and effectiveness of their service. We are looking for enthusiastic, hardworking individuals who are ready to make the next step in their business analysis career to join our team at Companies House as a Senior Business Analyst and continue the great work of our service squads.

Watch this video to find out more about working in Digital at Companies House

Give yourself the best opportunity to apply!

Join our Outreach team for an informal, drop-in 'find out more' session.

No need to register - just click on the following link to join at the start time, listen, and gain tips to help you apply:

Monday 14th September at 12:30

It’s a relaxed session with cameras and microphones switched off.

Can’t make the session? Email our Outreach on: outreachinnovationteam@companieshouse.gov.uk for a copy of the slides.

The Senior Business Analyst will work with and report to a Lead Business Analyst in their designated service squad.

To be eligible for this role you also need to meet our Nationality requirements which are outlined below and also successful candidates must meet the security requirements for Security Clearance (SC) before they can be appointed. To gain (SC) clearance you will need to have been a UK resident for a minimum of 3 years out of the last 5 years. For more details, please refer to the ‘Things you need to know’ section below.

Assigned to a service squad, the Senior Business Analyst is responsible for ensuring the provision of requirements for projects/business improvements to facilitate development work on existing and new digital services. There will also be involvement in the business improvement refinement process as well as the resolution of live issues to ensure business as usual continuity of the service is maintained.

Responsibilities

Successful candidates will be expected to use their knowledge, skills, and experience to conduct the following tasks:

• Agile working

Be responsible for ensuring processes are in place to allow user stories to be defined/refined meeting the needs of the scrum, whilst supporting Business Analysts on the delivery of those user stories. Work with scrum teams in the squad providing analysis representation at all relevant agile ceremonies (Sprint planning, Sprint review etc). If required, work as a liaison with external scrums (non CH) through the provision of Companies House process/system knowledge.

• Testing

Work with colleagues to assess and define test coverage required for projects and BI work. Work with others to obtain the necessary data/work items or test instances required to allow effective testing to take place.

• Business improvement (BI’s/Problems)

Involvement in the Business Improvement (BI) process for their service and facilitate business value scoring sessions with service team representatives. Analyse and evaluate BI’s and produce problem statements to define the issue/problem faced and outline the user needs. Manage, investigate, and prioritise live issues. This is a key role to ensure that where required, analysis input is provided in a timely manner.

• Business modelling

Develop and expand knowledge and experience of using BA tools to model business processes. Responsibility for the creation and maintenance of business process, data flows and system models for the work within their squad. Mentor Business Analysts/Junior Business analysts on business modelling. Capture the changes made to existing services or document new services and capture how these changes impact on existing digital infrastructure across the services.

• User focus and requirements definition and management

Ensure development teams understand user requirements and provide an escalation point for queries relating to user requirements which can’t be dealt with by a Business Analyst. Ensure documentation supporting the development process is captured (stories and epics in JIRA and supporting documentation in Confluence). Work closely with Product Managers to create packages of work (missions) which align with both Companies House and digital strategy and meet service priorities.

• Digital perspective

Work with the Scrum, Developers, Lead Analysts, Architects and User centric teams to establish technical solutions for the projects or business improvements being developed. Consider how changes in technology/systems impacts both internal and external services. Ensure usability needs are considered when defining requirements.

• Stakeholder relationship management

Develop networks and relationships with key stakeholders within the Common Services, Accounts, Compliance and Enforcement, Filing, Intelligence, and Get Company Information services. Develop networks and relationships with other professions and teams within Digital and Technology.

• Business analysis

Gain a wide experience of the organisation and its services and use BA knowledge to support the objectives of the organisation as outlined in the Business plan and digital strategy. Play an active role in the South Wales BA Community of Practice. Help to organise CH events and attend and participate in events hosted by other organisations. Play a leading role in the mentoring of Business Analysts/Junior Business Analysts to develop their BA knowledge and experience. Also responsible for management of Business Analysts as well as responsible for their training and development programmes.

• Line management

Provide day-to-day leadership, support and guidance to team members. Set clear objectives, monitor performance and provide regular feedback and coaching. Conduct one-to-ones and performance reviews, supporting staff development and wellbeing. Manage attendance, performance and conduct in line with organisational policies and procedures. Allocate workloads effectively and ensure work is delivered to agreed standards and timescales. Promote an inclusive, collaborative and supportive team environment.

Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign.

Where will you be working? You will be aligned to either the Cardiff or Edinburgh office, where you will be expected to attend at least once a week. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. Your manager will agree regular patterns of attendance with you; however, you may be required to make yourself available to attend the office more frequently when required to meet business needs.

BCS International Diploma in Business Analysis. ***We'll ask for your certificate and candidate numbers as evidence of this***

Please note we cannot accept alternatives or part qualifications.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Additional details on security and vetting

Successful candidates must meet the security requirements for Security Check (SC) before they can be appointed. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK.

To be eligible for SC clearance, candidates must meet the vetting criteria and have been a resident in the UK for at least 3 out of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected.

Please review our vetting charter to understand what you can expect from the process - The vetting charter - GOV.UK

If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact recruitmentch@companieshouse.gov.uk

What will the process look like?

Communications will be electronic via email therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder.

We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg.

Key Dates:(dates are indicative only and could be subject to change)

• Closing date: 21st September 2026.
• Sift/shortlist: W/C 22nd September 2026.
• Interviews: W/C 5th October 2026.

Stage 1– Sift

An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the Experience and Behaviour Success Profile listed below.

We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as your name and age) from your personal statement. This also applies to your employment history, this means excluding names of schools, or any personal identifiers.

Experience Your CV will be used to assess your suitability for the role alongside your 1250-word Personal statement.

In your application form we’d like you to:

CV

• Tell us about your employment history, including key responsibilities and achievements.

Personal statement

Tell us why you’re a great fit for this role by writing a 1250 word personal statement that highlights your relevant experience, skills, and motivations.

As part of the assessment process, we’ll be reviewing your statement for clear evidence of how you meet the criteria outlined below:

• You have experience of Agile working and its processes towards delivering requirements
• You have experience of working on business improvements and resolution of live issues
• Able to build and maintain effective working relationships with a range of stakeholders
• Experience of discussing requirements with user groups to establish deliverables

Qualification Please answer a technical question to confirm:

• You have the BCS International Diploma in Business Analysis.

Please provide your certificate and candidate numbers.

Please note: we cannot accept alternative or part qualifications.

For guidance on how to structure your application please visit: About the application process , Civil Service Careers.

You can use examples from school, work, volunteering, or other experiences. It is advisable to give clear examples for each criteria listed above, including the impact of your actions, ideally utilising the STAR technique (Situation, Task, Action, Result) with most detail on what you did and the outcome. Please use this link as guidance How to write your PS , Civil Service Careers.

Please note:

In the event of a high volume of applications, an initial sift may be conducted against the Lead Criteria:

• You have experience of Agile working and its processes towards delivering requirements.

If you pass the initial sift (lead criteria), you may either move on to a full sift (full personal statement) or go straight to interview, depending on number of applications received.

We may raise the score required at sift stage to progress to interview if we receive a high number of applications.

Stage 2 - Interviews

If invited to interview Experience, Behaviours, Technical Skills and Strengths based questioning will be used.

Please note: Candidates that proceed to the interview stage will be required to deliver a presentation. The presentation will be assessing Technical Skill:

• Experience of using Business Analysis tools and techniques to understand business requirements and effectively communicate insights with stakeholders.

Further details will be provided to candidates invited to interview.

Interviews for this role will be carried out virtually via Microsoft Teams.

Stage 3 - offerOnce all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first as outlined in the Civil Service Commissioners’ Recruitment Principles.

Reserve list

This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. Subject to business need, if a suitable position opens up during this time, we will reach out to individuals in merit order. Successful applicants will be required to start on the date offered to align with the training schedule. Those who are unable to start on that date or are unavailable for certain parts of the training period will be placed on the reserve list for consideration in a future intake.

This post is being advertised to Internal, Across Government and external candidates at the same time.

Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.

If you require a reasonable adjustment at any stage of the recruitment process, or if you'd like to discuss any person-centred adjustments then please let the recruitment team know via; recruitmentch@companieshouse.gov.uk

We Celebrate Diversity

As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.

We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few.

If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk.

Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS).

Pre-Employment Checking

In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks.

From June 2026, applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). Your personal details (name, National Insurance number, and date of birth) will be checked against the Civil Service Resourcing Extract IFD.

This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued.

If your details appear on this database, you will not be offered employment unless you can demonstrate exceptional circumstances. Companies House, acting on behalf of the vacancy holder, will inform you if your application is refused for this reason.

Please note: You are not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Job contact :

• Name : Luke Andrews
• Email : landrews@companieshouse.gov.uk

Recruitment team

• Email : recruitmentch@companieshouse.gov.uk

Commissioners statement

The Civil Service recruits by merit on the basis of fair and open competition as outlined in the Civil Service Commission’s https://civilservicecommission.independent.gov.uk/document/02a-recruitment-principles-april-2018-final/.

Complaints Procedure:

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopoint@companieshouse.gov.uk in the first instance.

If you are not satisfied with the response you receive from the Department, contact the Civil Service Commission at:

Email: info@csc.gov.uk

Address:

Civil Service Commission,

Room G/8,

1 Horse Guards Road

SW1A 2HQ

Please use the following link to visit the Civil Service Commission Recruitment Complaints page for further information.

https://civilservicecommission.independent.gov.uk/contact/