RAF Career Management Admin Support Officer

Would you like a job where your work makes a genuine difference to the lives and careers of RAF personnel and their families?

This is an exciting opportunity to join a friendly, energetic and supportive team at the heart of Royal Air Force People. We manage the careers of 30,000 RAF personnel, supporting those who deliver Defence outputs in the United Kingdom and around the world.

You will work alongside military personnel and fellow civil servants in a busy but rewarding environment where no two days are quite the same. Your contribution will help ensure that RAF personnel receive timely, accurate and professional career support throughout their service.

You will be joining an inclusive team that values good ideas, welcomes different perspectives and believes that people perform at their best when they feel supported, trusted and able to enjoy coming to work.

The role offers variety, responsibility and the opportunity to build valuable experience within the Ministry of Defence. You do not need to arrive with detailed knowledge of the RAF or military Career Management. We will give you the support and training needed to develop your confidence and succeed in the role.

This position is advertised at 37 hours per week.

Alternative Working Arrangements such as Flexible and Remote working available in discussion with Line Management.

As an RAF Career Management Admin Support Officer, you will help the team deliver a professional and responsive service to RAF personnel and their managers.

Your work will be varied and may include:

• supporting a range of Career Management activities and processes;
• using digital systems to process information and support team outputs;
• preparing and maintaining accurate records, correspondence and documentation;
• communicating with RAF personnel, military managers and civilian colleagues;
• responding to routine enquiries and directing people to the right source of advice;
• supporting activities relating to assignments, appraisals, promotions and amendments to Terms and Conditions of Service;
• identifying opportunities to improve the way the team works; and
• providing flexible support across the wider Career Management team when priorities change.

We are a dynamic team seeking to continually modernise and improve the service we provide to our people. As such, the exact balance of work may evolve according to the needs of the team, giving you the opportunity to influence your activity and gain experience across several areas, rather than being limited to one repetitive function.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

At the application stage, you will be assessed against the following criteria, listed in priority order:

• Managing a Quality Service
• Communicating and Influencing

Where are large number of applicants are received, candidates will be sifted at the application stage using these two behaviours.

At the interview stage, you will be assessed against the following criteria:

• Managing a Quality Service
• Communicating and Influencing
• Making Effective Decisions
• Changing and improving

Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.

Further information:

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.