No10 Facilities Manager

The Prime Minister’s Office enables the Prime Minster to deliver the Government’s overall priorities and to communicate the Government’s policies to Parliament, the public and international audiences. From the Policy Unit, Press Office, Switchboard and Custodians, to the Events & Visits team and the Private Office support; the diverse No10 team draws on varied expertise from across the Civil Service and beyond. The teams come together to deliver excellent service to the Prime Minister while also making No10 a great place to work.

We are looking for a highly motivated Facilities Manager to support No10’s Facilities Management Team in ensuring the effective day to day management of world class, customer focused, facilities management services to the Downing Street complex.

The focus is on facilities management and service delivery. But this interesting and broad ranging role requires the balancing of the complex’s different functions: a heritage building; a dynamic office environment; residential accommodation and a place for visitors. Other duties include Health & Safety, Fire Safety, Business Continuity, Corporate Governance and Line Management responsibilities for housekeeping staff.

You will need to demonstrate high levels of FM experience and customer service. Commitment and flexibility, demonstrate strong leadership skills and be a good team player. You will need strong interpersonal and communication skills, picking up new issues quickly and confidently analysing issues to find workable solutions.

You will need to be able to build strong relationships with stakeholders at all levels and promote partnership working with outsourced commercial service providers.

You will need to be able to deliver in a challenging, fast-paced environment where delivery and business continuity are prioritised.

In return, you will have the opportunity to work at the heart of government and to support the Prime Minister’s team in a unique and historic environment, ensuring delivery of the highest quality services.

Reporting to the Head of Facilities, this post line manages the Housekeeping Team. It also has indirect responsibility for a number of site based external service provider staff.

Responsibilities

• Provide effective line management of the Housekeeping Team and communication with site-based contractor staff. Inspire, develop, and motive staff and contractors to be fully engaged in their work and dedicated to their role.
• To be highly visible, always available and the “go to” person for queries
• Ensure value for money when procuring activity and ordering consumables
• Responsibility for maintenance regime and assets belonging to the building
• Regular checks of the facilities and action where required
• Support onsite facilities inspections, floor walks and service audits
• Proactively monitor work orders
• React to day-to-day queries, triage colleague queries responding in a timely manner or referring them to the right team or self-service channels
• Deliver an experience that is professional, friendly and attentive at all times
• To anticipate the needs of colleagues
• Act as the out-of-hours emergency contact to ensure Business Continuity and be the first point of contact for dealing with accommodation issues and maintenance.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

After submission of the first stage of your application you will be invited to complete a Civil Service Judgement Test.

If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 23/09/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

Example of a practice test can be found at Civil Service online tests - GOV.UK

You will be directed to the Talogy - True Talent – Scheduled Maintenance Window Webpage for online tests during an outage.

Please note: Our online test supplier will be performing scheduled maintenance between midday to 1pm Sunday, 13 September 2026, ET (US EASTERN) 7 a.m. - 8 a.m.

You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

Application process

Please submit a CV and use the Personal Statement (500 words max) to explain how your skills and experience make you a suitable candidate for the role.

Further details around what this will entail are listed on the application form.

Selection process

Applications will be sifted using against the CV and Personal Statement in line with the Success Profiles Framework.

Candidates successful at sift will be invited to Behaviour and Strength based panel interview.

Expected timeline (subject to change)

Expected sift date – September

Expected interview date/s – October

Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

Further Information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

A reserve list may be held for a period of 12 months from which further appointments can be made.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Feedback

Feedback will only be provided if you attend an interview or assessment.