Learning Operations Officer

IMPORTANT DATES

Online Verbal Test - The deadline to complete the online assessment is 11:55pm on 13 September 2026. You must complete and pass the online verbal assessment before submitting your application. Applications cannot be considered unless the assessment has been successfully completed by this deadline.

Closing date for applications - 15 September 2026 at 5:00pm

We are recruiting for two Learning Operations Officers to join our Ofsted Academy team.

In this role, you will provide project and operational support to help deliver Ofsted Academy’s learning, training and development programmes, including managing shared inboxes, coordinating communications, and supporting a range of learning activities. Working closely with colleagues and stakeholders across the organisation, you will ensure programmes are effectively coordinated, enquiries are handled professionally, and learning operations run smoothly.

This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.

Please refer to the job specification for further information.

GCSE level education or equivalent, including English and Maths at Grade C/4 or above, or relevant knowledge and experience

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Application and shortlisting:

You must complete and pass the online verbal test before submitting an application. The deadline to complete the assessment is 11:55pm on 13 September 2026.

The selection panel will assess your application based on your evidence you have provided against the essential criteria as set out in the person specification.

You will also be asked to provide information within the “Employer/Activity History” section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this may be used in the sifting process).

Use the STAR model (Situation, Task, Action, Result) to present your evidence.

Should a high number of applications be received, an initial sift will be conducted against the lead criterion listed below. If necessary, a full sift will then be carried out against the remaining criteria outlined in the person specification.

• The ability to work independently, as well as in a team, and to tight deadlines, proactively and on own initiative.
• Experience of working with internal and external customers to schedule and administrate training, learning & development or event management.

Interview:

Candidates who pass the benchmark at the shortlisting stage will be invited to an assessment and interview where they will be assessed against a mixture of the Civil Service behaviours and the experience/technical skills set out in section 3 of the job specification.

We will invite the most suitable candidates to attend an interview week commencing 28 September 2026. The interviews will be held remotely via Microsoft Teams.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the point of application and for the duration of employment.

Feedback will only be provided if you attend an interview or assessment.