Support Officer Recognition and Financial Insights

Ofqual is the independent qualifications regulator for England. We currently regulate 200+ awarding organisations, and approx. 11,600 certified qualifications.

These include GCSEs, AS and A levels, and a broad range of vocational and technical qualifications.

For more information about the work we do please visit our website and our Careers Pages https://www.gov.uk/government/organisations/ofqual and

https://www.civil-service-careers.gov.uk/ofqual-hub/

At Ofqual, we're looking for a motivated individual to join our Recognition and Financial Insights Team. This is an exciting opportunity to contribute to work that has a direct impact on the quality and integrity of qualifications, helping to ensure that learners can confidently use them to unlock future opportunities.

The Recognition and Financial Insights Team provides expert analysis and support relating to regulated awarding organisations that are seeking recognition from Ofqual.

We're a collaborative, supportive and inclusive team that values curiosity, continuous improvement and shared learning. We work together to solve complex challenges, support one another's development and take pride in delivering high-quality outcomes that support Ofqual's regulatory objectives.

In this varied and rewarding role, you'll provide operational, administrative and analytical support across a range of important regulatory activities. Working closely with colleagues across Ofqual and with external stakeholders, you'll help ensure that awarding organisations meet the standards expected of them and that regulatory information remains accurate, robust and up to date. To be successful in this role you’ll need

• excellent organisational skills and strong attention to detail.
• enjoys working with information and data in a methodical way.
• strong analytical skills, especially with data
• can manage competing priorities and meet deadlines.
• is a confident communicator with strong interpersonal skills.
• works collaboratively and enjoys being part of a supportive team.
• takes pride in delivering high-quality work and excellent customer service.

If this is you then we would love to hear from you.

Level 3 qualification such as A levels

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Please note that Ofqual does not offer Visa sponsorship.

You will be assessed on the Behaviours shown above at interview stage.

Ofqual has adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel. You’ll be asked to remove all personal details from your CV when you apply.

When you press the ‘apply now’ button, you will be asked to complete personal details (not seen by the shortlisting panel), your career history and qualifications.

You will then be asked to provide a personal statement evidencing how you meet the essential criteria shown on the job description attached to this advert. Once this job has closed, the job description will no longer be available. You may wish to save a copy for your records.

Please ensure you demonstrate clearly, within your personal statement, how you meet these requirements as this will form a key part of your evidence when the panel is scoring your application, against the requirements of the role.

Should a large number of applications be received, an initial sift will be undertaken using the work history and personal statement against the lead essential criteria, which is ability to work flexibly and apply good time management skills, to respond to changing needs and priorities of the team and the organisation.

During the interview process, this vacancy will include a task. This will be an excel based task, which will also include some written details. This will assess accuracy, attention to detail and analytical thinking.

We reserve the right to offer a second interview, if required.

Please submit your application by 20 September 2026 at 23:55pm.

Interview dates 14 and 15 October 2026 – (subject to change).

We often have similar roles available at different grades. If a candidate is suitable for a similar role or at a lower grade than they applied for, we may extend an offer without the need to go through a further selection process, providing the role has comparable behaviours and essential criteria.

Ofqual works flexibly, with a hybrid office/home based working model. Employees will spend a minimum of two days per week working from our office in Coventry. As Coventry will be your base location expenses for travel to the office will not be paid.

Final panel interviews will be held in person. Further details will be provided at invite to interview stage.

One of our resourcing colleagues will be on hand to answer any queries you may have throughout the process.

Please be aware that expenses incurred by candidates during the recruitment process will not be reimbursed.

A reserve list may be held for up to 6 months. Ofqual may use this to fill future suitably similar vacancies for candidates who are considered appointable following interview.

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you require assistance or need a change to be made so that you can make your application, you should tell us what changes or help you might need further in the recruitment process.

For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional. You should contact us at recruitment@ofqual.gov.uk to discuss your needs.

Feedback will only be provided if you attend an interview or assessment.