Deputy Director, Research Insight and Analysis

This is a Nationally based role

The Role

HM Courts and Tribunals Service (HMCTS) is seeking an outstanding Deputy Director to lead the Research Insight and Analysis Division within the Strategy and Analysis Directorate.

This Deputy Director role provides strategic leadership and delivery oversight for HMCTS’ modelling, forecasting, and research (social, behavioural, operational and evaluation), insight capability. The DD will ensure that HMCTS has robust, evidence-based insight to underpin critical decisions on resource allocation, judicial planning, operational performance, and service design.

Key Responsibilities

The post-holder will:

• provide visible leadership across HMCTS and MoJ, in particular leading HMCTS’ social research portfolio across crime, civil, family, and tribunals, fostering collaboration between analytical teams and with others in different professions including strategic finance, service teams, central operations, and policy colleagues.
• lead the research, evaluation, modelling and analysis HMCTS will need when developing and implementing key policy and legislative changes, including to housing dispute resolution, immigration and asylum, employment rights and the agreed recommendations from the Independent Review of Criminal Courts (IRCC).
• oversee the development and application of sophisticated techniques to create modelling that will support annual allocations, in-year organisational performance management, and judicial capacity forecasting.
• develop innovative and advanced methods for embedding evidence into HMCTS services, including speech and survey analytics, data science, and behavioural insight.
• own HMCTS’ evaluation portfolio, ensuring HMCTS is learning from past initiatives and is set up to learn from future programmes.
• help lead the Strategy and Analysis Directorate, setting coherent strategic direction, maintaining a high-capability team and creating the conditions for a supportive team culture that prizes curiosity and collaboration.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

For full details of the Selection Process and Recruitment Timeline, please view the Candidate Information pack.

Feedback will only be provided if you attend an interview or assessment.