Deputy Director - Strategic Communication & Engagement

HM Land Registry sits at the heart of the property market in England and Wales. For more than 160 years we have protected land ownership and provided the trusted data and services that enable people, businesses and government to make informed decisions. Today, with over 7,000 colleagues and a clear ambition to create a world-leading property market that supports a thriving economy and sustainable future, we are driving significant transformation, improving customer experiences and making greater use of digital services and insight.

We are now looking for a Deputy Director of Strategic Communication and Engagement to lead our communications, engagement and external affairs activity at a pivotal time for the organisation. This is a highly influential leadership role, responsible for shaping how we engage with customers, stakeholders, partners and colleagues, ensuring that insight and evidence are at the heart of everything we do. You will lead the development of a joined-up approach to customer engagement, external affairs and communications, helping to build understanding of HM Land Registry's priorities, strengthen our reputation, build our customer partnerships, and support the delivery of our strategic ambitions. As Head of Profession for Government Communications, you will also champion professional excellence and communications capability across the organisation.

As Deputy Director -Strategic Communication and Engagement, you will play a pivotal leadership role, responsible for shaping and delivering an integratedengagementstrategy that enhances the organisation’s visibility, credibility, and influence.

This role is central to creating awareness and understanding of HM Land Registry’s mission, impact, and priorities, developing insight-ledengagementand partneringwith customers and stakeholdersto support HMLR’s brand, organisationalgoalsand narrative.

As Head of Profession for Government Communications, the Deputy Director leads the development of communications capability across HMLR, aligned to Government Communication Service (GCS) standards and the Modern Communications Operating Model. The Deputy Director will drive professional standards within HMLR and ensure that customer / audience insight is guiding relevant, meaningful and impactful communications whether internal or external.

As a senior leader, you will play a key role in the Customer and Strategy Group, building capability, fostering a culture of collaboration and innovation, and ensuring HMLR’s voice is coherent, compelling,supportiveand responsive to customer and stakeholder needs. This is critical todelivering digital services,expertiseand accessible property information that unlock a better,fasterand less stressful property market.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

We highly value diversity in all its forms and welcome applications from all sections of society.

HM Land Registry has appointed executive search specialists Gatenby Sanderson to support us with this appointment. For further information about the role and to apply, please click the link below.

HMLR is accredited to the Disability Confident Scheme (DCS), which denotes organisations which have a positive attitude towards disabled people. DCS applicants who meet the minimum criteria at shortlisting may be invited to attend an interview. There may be occasions where it is not practicable or appropriate to interview all DCS applicants that meet the minimum criteria for the job. For example, when we receive high number of applications. In these circumstances we may select the DCS applicants who best meet the minimum criteria for the job, rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants.

If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

Visa Sponsorship - Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa. You must ensure you have the appropriate right to work in the UK before applying.

Feedback will only be provided if you attend an interview or assessment.