Deputy Director - Financial Resilience and Controls

Following one of the most significant reforms to energy supplier regulation in a generation, Ofgem is looking for a Deputy Director – Financial Resilience and Controls (FRC) Policy to lead the next evolution of financial resilience across Great Britain's energy market.

Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.

This is a permanent, full-time opportunity to lead one of Ofgem's most strategically important policy portfolios, ensuring financial resilience remains effective, proportionate and fit for a rapidly evolving energy sector.

Specifically, you’ll shape financial resilience, supplier governance and market confidence, influencing nationally significant decisions, ensuring resilience remains at the heart of wider market reform whilst balancing consumer protection with investment, innovation and sustainable market growth.

Joining the Financial Resilience and Controls senior leadership team, you'll operate at the forefront of regulatory policy, help shape the Directorate's strategy, culture and direction, and create an environment where people thrive, innovation is encouraged, and high-quality analysis is translated into effective regulatory outcomes.

You'll also oversee the ongoing evolution of Ofgem's financial resilience framework, ensuring it continues to reflect market developments, operational experience and emerging risks. Working across the organisation and with external stakeholders, you'll help build a resilient, well-governed energy market that delivers confidence for consumers, investors and industry alike.

We're looking for someone with demonstrable experience leading complex policy, regulatory or strategic programmes that have delivered significant organisational or market-wide impact. You'll also bring experience influencing senior decision-makers and external stakeholders, strong analytical judgement, experience leading high-performing multidisciplinary teams through change, the ability to communicate complex technical issues clearly and credibly, and experience balancing long-term strategic objectives with immediate operational priorities.

In return, you'll have the chance to play a defining role in the future of one of Great Britain's most important sectors, guiding its evolution and supporting the energy sector through a period of significant change and opportunity.

We have a critical purpose to protect consumers whilst enabling investment, innovation and resilient energy markets. Join us and help ensure Great Britain's energy sector remains financially resilient, investable and fit for the future.

Read on and find out more.

Key Responsibilities

• Delivery of a significant programme of work to help set the strategic direction for Financial Resilience and Controls policy, managing and coordinating successful outcomes across teams.
• Lead the ongoing development of of Ofgem’s financial resilience and prudential regulatory framework, ensuring it remains proportionate, effective and aligned to Ofgem's strategic objectives.
• Shaping Ofgem’s long-term approach to supplier resilience, governance and investability, balancing consumer protection, innovation and market growth.
• Provide authoritative advice on complex financial resilience issues carrying significant consumer, financial and reputational implications.
• Build trusted relationships with government, regulated suppliers, investors, lenders, consumer bodies and industry leaders to shape regulatory outcomes and strengthen confidence in the sector.
• Provide visible leadership as part of the FRC Senior Leadership Team, taking collective responsibility for portfolio delivery, organisational culture and strategic priorities.
• Oversee the review of financial resilience arrangements, ensuring decisions are evidence-based, operationally deliverable and supported by robust evaluation and governance.
• Build and maintain a high-performing, inclusive FRC Policy team, developing future leaders and fostering a culture of accountability, innovation and continuous improvement.
• Ensures effective financial stewardship by managing budgets responsibly, delivering value for money, and making informed spending decisions that align with organisational priorities and resource requirements.

Key Outputs and Deliverables

• Oversee the evidence-based review and optimisation of a suite of policies aimed at delivering sufficient financial and operational capability in retail suppliers, including capital and liquidity adequacy, ringfencing policies, supplier governance, and policies around insolvency such as the Supplier of Last Resort (SoLR) Levy Offset.
• Provide strategic leadership on the intersection between financial resilience, market attractiveness and investment confidence, ensuring regulatory interventions support long-term sustainable investment in the retail energy sector.
• Act as Ofgem’s senior policy authority on financial resilience, providing support, challenge and thought leadership across Markets Group to ensure resilience considerations are reflected in wider regulatory policy development.
• Ensure that the FRC Policy team act as a strategic link between policy and implementation, learning from evidence and feedback to improve policy and helping guide implementation.
• Strengthen the understanding of Ofgem’s role and policies relating to financial resilience through transparent reporting and effective stakeholder engagement.
• Build strategic and trusted relationships with external stakeholders including DESNZ, supply licensees, consumer groups, and trade bodies.
• Act as an active and collaborative member of the wider FRC portfolio senior leadership – taking collective responsibility for the Directorate’s overall delivery, risks and culture in line with Markets Group and wider Ofgem corporate priorities.

Key Corporate Responsibilities

• Take an active leadership role in the development of the Financial Resilience and Controls Directorate, Markets Group and wider organisation, helping to shape and deliver Ofgem's strategic priorities, including the successful implementation of the Ofgem Review and its intended outcomes
• Take collective responsibility for the effective delivery of Ofgem's strategic objectives, ensuring resources, risks and priorities are managed effectively across portfolios.
• Represent Ofgem externally, building trusted relationships and advocating for Ofgem's priorities across Government, industry, consumers and investors.
• Lead and develop a high-performing, inclusive and future-focused workforce, ensuring the capability and leadership needed to deliver Ofgem's ambitions.
• Promote professional excellence through active support of Ofgem's Professions model, providing mentoring, leadership and thought leadership within relevant disciplines.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 750 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn].

Feedback will only be provided if you attend an interview or assessment.