Business Manager to Regional Probation Director, North East (Ref: 21321)

Please refer to the Job Description

The Regional Business Manager will report directly to the Regional Probation Director and plays a key role in supporting the effective delivery of probation services across the region. The postholder will lead the coordination and business management of the RPD’s Private Office, providing assurance, managing priorities, overseeing briefings and correspondence, and acting as an important link between the region, HQ, MoJ and wider stakeholders. This is a varied and influential role requiring sound judgement, strong organisational skills, confident communication and the ability to work tactfully and effectively with senior leaders and colleagues across a complex operational environment. This is a regional role and travel throughout the North East will be required. This will be a 12 month fixed term position.

Any Applicants wishing to apply for this role on the basis of a loan/secondment cover, MUST have the permission of their Business Unit Head before submitting an application

Overview of the job

This role reports to the Regional Probation Director.

Supporting the RPD to ensure the effective delivery of probation services within the region, provide assurance to the RPD of effective delivery and maintain a broad understanding of issues and business across MoJ, acting as the link between the Region and HQ.

They will be accountable for delivering effective coordination and business management of the RPD’s private office. The post is based in the RPD’s Private Office with line management responsibilities.

Summary

The postholder will need to be persuasive and influence others views positively, to deal confidently and tactfully with other colleagues.

Judgement and decision making – including readiness to take a high level of responsibility and the ability to exercise sound and sometimes rapid judgement based on the evidence presented in a range of situations.

The ability to analyse stakeholder positions and formulate proposals and options for consideration by the RPD, taking into account wider issues.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Coordinate activity in the RPDs private/regional office; ensuring efficient and effective diary management, provision of documents and smooth running of the private/regional office.
• Represent the RPD in non-operational matters with stakeholders, correspondents, members of the public and others as determined by the RPD
• Commission work on key regional objectives In live with the organisations corporate plans working to challenging timescales and ensuring delivery on time and to required quality standards. Commissioning will be to SMEs and involve the RPD’s lead specialist operational responsibility as well as the day to day operation of the region including Accredited Programmes and Interventions; Acquisitive Crime; County Lines; Domestic Violence and MARAC; Foreign National Offenders; Health; Performance & Quality; Young Adults including Care Experienced.
• Receive correspondence, review, prepare briefings for the RPD and draft responses. Ensuring the RPD is informed of matters where necessary and is involved in decision-making at the appropriate time and level.
• Manage the RPD Office budget, with delegated authority to approve expenditure up to approved limits within Financial Regulations.
• Line manage the RPD Office team, including diary manager, senior admin officer and other staff who may be assigned to the office from time to time. Additionally, to be the head of professional for PDU BMs across the region.
• Maintain and grow good relationships and working contacts with the CPO’s office, DG office and senior leaders across HMPPS and MoJ as well as MoJ Press Office. Develop effective working relationships with relevant Ministerial offices and local MPs, and other criminal justice agencies e.g. office of the Chief Constable, Directors of Social Services etc. Be the point of contact for centralised/HQ services.
• Manage all incoming e-mails/correspondence to the RPD and prioritise the work accordingly. Responding direct where it is possible to do so without reference to the RPD, including handling all incoming telephone calls and enquiries to the RPD’s private office, responding direct where possible and ensuring effective resolution in order to maintain organisational reputation.
• Prepare RPD bi-lats with the CPO and visit reports in preparation for meetings with Heads of PDU, ensuring any actions are carried out.
• Support the updating of Regional Corporate risk reports and review of high-risk recommendations, and maintaining implementation plans across the Region, progress chasing as appropriate. Undertake ad-hoc projects and investigations on behalf of RPD.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.