Apprenticeship Information Manager

Join the Apprenticeship Management Team and Help Develop the Future Workforce of the Royal Air Force

The Apprenticeship Management Team (AMT) at MOD Lyneham supports apprenticeship programmes that develop highly skilled engineering technicians for the Royal Air Force.

We are looking for an organised, motivated and detail-focused Information Manager to join our professional and supportive team. This is an exciting opportunity to play a key role in managing apprenticeship information, learner data and accreditation processes that directly support apprentice achievement and programme success.

Working within the Defence College of Technical Training (DCTT), you will help ensure that apprenticeship records, management information and funding data are maintained accurately and efficiently, enabling apprentices to progress successfully towards nationally recognised qualifications and apprenticeship completion.

No military experience is required. We are looking for someone who enjoys working with digital systems, managing information and delivering excellent support to customers and stakeholders.

This position is advertised at 37 hours per week.

As an Information Manager, you will be responsible for maintaining, monitoring and reporting apprenticeship information across a range of digital systems and platforms.

You will:

• Maintain apprenticeship and accreditation records across digital management systems.
• Manage learner information and monitor apprentice progress throughout their programmes.
• Ensure data is accurate, compliant and available to support funding and accreditation requirements.
• Produce reports, statistics and management information to support decision-making.
• Support apprenticeship certification and evidence collation processes.
• Assist with quality assurance and audit requirements.
• Support the management of learner information used for Ofsted reporting and programme monitoring.
• Work closely with assessors, instructors, station staff, awarding organisations and external stakeholders.
• Provide administrative and information management support to the Apprenticeship Centre Manager and wider Apprenticeship Management Team.

The role involves regular use of digital platforms including SharePoint, OneFile, TRACKER, TAFMIS and JPA, ensuring information is maintained securely, accurately and in accordance with policy requirements.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Personal Statement:

Candidates will be required to provide a statement of suitability (500 Word Max).

At sift, candidates will be assessed against their CV, Personal Statement and the following Civil Service Behaviours:

• Managing a Quality Service
• Delivering at Pace

At interview, candidates will be assessed against the following Civil Service Behaviours and Experience:

• Managing a Quality Service
• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions

Experience - Candidates will be asked job-related questions to explore their experience of managing information, maintaining accurate records, prioritising workloads and delivering effective customer service.

Further information:

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.