26.146 Workforce Modelling Manager

The Workforce Modelling Manager will deliver workforce modelling and capacity planning across DBS, translating demand forecasts into optimised workforce strategies that ensure resources, skills and deployment are aligned to operational and strategic requirements.

The role is accountable for delivering robust modelling that supports efficient, effective and sustainable service delivery, identifying capacity risks, informing workforce strategy and enabling evidence‑based decisions on resource allocation and organisational design.

The postholder will drive continuous improvement in modelling approaches and tools, ensuring workforce insight is fully integrated into business planning, performance frameworks and delivery of DBS priorities.

The postholder will also lead DBS's compliance with the Government Functional Standard for Analysis, organisational data maturity, and delivery of the DBS Data Strategy, overseeing assessments and driving cross‑business improvement to strengthen capability, data quality, resilience and risk management.

The successful applicant will initially need to attend office in Liverpool and Darlington for desk training, thereafter the role can be hybrid (remote/office based).

In the case of system outages and business needs, attendance in the office will be required.

Key Responsibilities:

• Manage and develop the DBS Workforce Modelling function (including Operational resources and wider DBS resources) to deliver a high-quality, trusted service, supporting DBS service delivery and decision-making.
• Translate demand forecasts into resource requirements (FTE, skills, deployment).
• Develop and maintain workforce models covering productivity, utilisation, and throughput.
• Support resource allocation, work distribution, and demand management processes.
• Identify gaps between capacity and demand and recommend solutions.
• Extend resource planning across end-to-end processes and new service areas.
• Contribute to workforce strategy, including skills planning and organisational design inputs.
• Support SLA and KPI development through understanding of capacity constraints.
• Work with Operations to assess impact of demand changes on workforce requirements.
• Drive continuous improvement in workforce modelling techniques and tools.
• Manage compliance with the Government Functional Standard for Analysis, including organisation‑wide assessments and delivery of improvement actions to support continuous improvement in analytical practice.
• Manage organisational data maturity improvement, including maturity assessments and delivery of improvement actions to strengthen data capability and reduce risk.
• Manage and drive delivery of the DBS Data Strategy action plan, coordinating activity across business areas and ensuring progress against agreed priorities to improve data quality, resilience and use.
• Ensure that work processes and approaches, comply with Government Functional Standard 010 (Analysis).
• Build strong, collaborative relationships across DBS and with customers.
• Work collectively to ensure end-to-end service delivery across teams.
• Identify and deliver continuous improvement in quality, efficiency, and processes.
• Ensure accuracy, integrity, and timeliness of data, analysis, and outputs.
• Contribute to business planning, operational delivery, and strategic decision-making.
• Provide clear narrative, insight, and implications alongside data outputs and draw out the 'So What' to enable confident decision making.
• Ensure risks are identified, communicated, and mitigated.
• Support organisational objectives including service transition, LTER, and new products.
• Lead and develop a multi-grade team, setting objectives, managing performance and workload, and building the capability required to deliver current priorities and adapt to future business needs.
• Contribute to governance reporting (Executive Team, Board, committees, Ministers).
• Deputise for the Head of Service as required.

Corporate Responsibilities:

• Support the Head of Service in their role as a member of the Directorate Leadership Team (DLT) and by engaging in and helping to drive change as required.
• From time to time, the postholder may be asked to support corporate activity with duties that are commensurate with the grade (e.g. supporting other parts of the business with HR related matters).

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

To apply for this role, please provide a CV along with a personal statement of no more than 500 words, outlining how your skills and experience meet the requirements of the role, including all essential and desirable criteria.

Selection Process:

As part of the recruitment process the Disclosure & Barring Service will conduct a sift based exercise and interview process.

All candidates who are successful at the initial sifting stage will be invited to attend a virtual panel based interview via MS Teams. As part of the interview, you will deliver a short presentation on a function related subject. You will be given a brief for the presentation in advance of your interview. The presentation will be marked against the behaviour, Managing a quality service.

The aim of the panel interview will be to assess your ability to demonstrate the remaining behaviours:

• Seeing the Big Picture
• Changing and Improving
• Communicating and Influencing

There will also be probing questions in relation to the essential criteria.

The following timetable outlines indicative dates. Please note, these dates may be subject to change without prior notice.

• Advert Closing date: Monday 2nd November at 10am
• The initial candidate sift is due to take place week commencing 2 November 2026.
• Interviews are due to take place week commencing 16 November 2026.

Whilst we will endeavour to provide some flexibility with regards to dates wherever possible, it is unlikely that we will be able to offer an alternative date once an appointment has been scheduled.

Further Information:

To view the DBS Recruitment and On-boarding Privacy Notice, please click the link below:

DBS Recruitment and On-boarding Privacy Notice - GOV.UK (www.gov.uk)

This privacy notice covers personal data collected during the recruitment, security clearance and on-boarding proc

Feedback will only be provided if you attend an interview or assessment.