26.135 Insight Manager

The Insight Manager will deliver high-quality analytical insight and management information, transforming data into clear, actionable intelligence that supports the delivery of DBS strategy, continuous improvement, and strategic decision-making across DBS.

The role is accountable for ensuring insight is accessible, authoritative and impactful, supporting evidence‑based decision‑making across the organisation and enhancing understanding of performance, risk and opportunity.

The postholder will drive development of analytical products, strengthening the use of insight to deliver DBS strategy and improve outcomes.

• *The successful applicant will initially need to attend office in Liverpool and Darlington for desk training, thereafter the role can be hybrid (remote/office based).**

In the case of system outages and business needs, attendance in the office will be required.

Key Responsibilities:

• Manage and develop the DBS Insight function (including the provision of robust Management Information and Insight) to deliver a high-quality, trusted service and inform DBS thinking, plans and strategy.
• Produce high-quality analysis using data from multiple sources.
• Develop dashboards and visualisations to communicate key messages.
• Translate complex data into clear, concise, actionable insight.
• Support development and expansion of self-service MI capability.
• Provide insight and recommendations to Executive Team and governance forums to support business planning, continuous improvement, and policy development.
• Work with stakeholders to define MI requirements and ensure outputs meet business needs.
• Identify opportunities to enhance analytical capability and impact across DBS.
• Ensure that work processes and approaches, comply with Government Functional Standard 010 (Analysis).
• Build strong, collaborative relationships across DBS and with customers.
• Work collectively to ensure end-to-end service delivery across teams.
• Identify and deliver continuous improvement in quality, efficiency, and processes.
• Ensure accuracy, integrity, and timeliness of data, analysis, and outputs.
• Contribute to business planning, operational delivery, and strategic decision-making.
• Provide clear narrative, insight, and implications alongside data outputs and draw out the 'So What' to enable confident decision making.
• Ensure risks are identified, communicated, and mitigated.
• Support organisational objectives including service transition, LTER, and new products.
• Lead and develop a multi-grade team, setting objectives, managing performance and workload, and building the capability required to deliver current priorities and adapt to future business needs.
• Contribute to governance reporting (Executive Team, Board, committees, Ministers).
• Deputise for the Head of Service as required

Corporate Duties:

• Support the Head of Service in their role as a member of the Directorate Leadership Team (DLT) and by engaging in and helping to drive change as required.
• From time to time, the postholder may be asked to support corporate activity with duties that are commensurate with the grade (e.g. supporting other parts of the business with HR related matters).

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

To apply for this role, please provide a CV along with a personal statement of no more than 500 words, outlining how your skills and experience meet the requirements of the role, including all essential and desirable criteria.

Selection Process:

As part of the recruitment process the Disclosure & Barring Service will conduct a sift based exercise and interview process.

All candidates who are successful at the initial sifting stage will be invited to attend a virtual panel based interview via MS Teams. As part of the interview, you will deliver a short presentation on a function related subject. You will be given a brief for the presentation in advance of your interview. The presentation will be marked against the behaviour, Seeing the Big Picture.

The aim of the panel interview will be to assess your ability to demonstrate the remaining behaviours:

• Managing a Quality Service
• Working Together
• Delivering at Pace

There will also be probing questions relating to the essential criteria.

The following timetable outlines indicative dates. Please note, these dates may be subject to change without prior notice.

• Advert Closing date: Monday 2nd November at 10am
• The initial candidate sift is due to take place week commencing 2 November 2026.
• Interviews will be virtual, and are due to take place week commencing 16 November 2026.

Whilst we will endeavour to provide some flexibility with regards to dates wherever possible, it is unlikely that we will be able to offer an alternative date once an appointment has been scheduled.

Feedback will only be provided if you attend an interview or assessment.