Welsh Government Apprenticeship

Make a Difference with Us – Join the Welsh Government as an Apprentice

What if your job… was more than just a job? Take your first step on an exciting journey with us. Whether you’re passionate about helping people, love learning new skills or want to make a real difference, we’ll help you find where you belong. By joining us, you’ll be joining one of the most varied organisations in Wales, with the opportunity to develop new skills, discover what interests you and earn whilst you learn.

Why Join Us?

• Make a Difference: Your work will contribute to delivering the Welsh Government's priorities and improving outcomes for people across Wales.
• Earn While You Learn: Gain valuable workplace experience while working towards a nationally recognised qualification.
• Experience Different Teams: Complete two placements across different business areas, helping you discover your strengths and interests.
• Develop Your Skills: Receive structured learning, training and support throughout the programme.
• Smart Working: Enjoy a flexible blend of home and office-based working that fits around business needs.
• Office Locations Across Wales: Opportunities are available across Wales, including Newtown, Llandrindod Wells, Wrexham, Caernarfon, Aberystwyth, Llandudno Junction, Carmarthen, Cardiff, Swansea and Merthyr Tydfil.
• Excellent Benefits: Receive 31 days annual leave (plus public and privilege holidays), membership of the Civil Service Pension Scheme and access to a range of employee benefits.
• Supportive Environment: Benefit from mentoring, wellbeing support, staff networks and development opportunities designed to help you succeed.

We Support You

• Inclusive Environment: We strive for a culture where everyone can be themselves at work, supported by our 6 staff networks and 9 staff groups.
• Reasonable Adjustments: We provide recruitment and workplace adjustments for candidates with impairments, health conditions, neurodivergence, or those who use British Sign Language. If you would like to discuss reasonable adjustments with us, please contact resourcinghub@gov.wales.

As an Apprentice, you'll gain valuable hands-on experience while supporting the work of your team. The activities you undertake will depend on the apprenticeship role you are matched to, but here are some examples of the types of tasks you may be involved in:

Your Responsibilities

• Customer Communication: You’ll engage with various customers, organisations and suppliers, handling queries face-to-face, by email and over the phone.
• Meeting Support: You’ll provide essential support at internal and external meetings, including setting up agendas, scheduling appointments and taking notes.
• Drafting Documents: You’ll write documents and letters that are clear and professional.
• Event Planning: You’ll arrange and coordinate events and ensure things run smoothly.
• Data Management: You’ll handle spreadsheets and databases with precision and accuracy.
• Financial Processing: You’ll process financial payments, ensuring timely and accurate payments.
• Collaborating with Others: You’ll work closely with other teams within your business area as needed to support operations.

What We’re Looking For

• Team Player: You collaborate well with colleagues, working with others towards common goals.
• Deadline Driven: You can meet deadlines with little supervision, demonstrating your reliability and efficiency.
• Flexible: You are willing to take on various tasks as new challenges arise.
• Confident Communicator: You can communicate effectively, both verbally and in writing.
• IT Proficient: You are comfortable using IT tools and have strong digital skills.
• Numeracy & Literacy: You possess a good level of numeracy and literacy skills.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

The selection process and stages are:

Number of Stages:2 stage process

Stage 1Application Form

Stage 2Interview

Feedback will only be provided if you attend an interview or assessment.