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Support Services Administration: Records ( Part time - 18.5 Hours) (Ref: 22658)

HM Prison & Probation Service

Department
HM Prison & Probation Service
Location
Birmingham
Openings
1 post
Grade
AA
Salary
£25,409
Closing
Closed
Profession
Operational Delivery
Contract
Permanent
Security clearance
BPSS
Working pattern
Part-time

Job summary

Please refer to the Job Description

What they’re looking for

  • Please refer to the Job Description

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at AA level. Each one links to worked examples.

Job description

Overview of the job

This is an administrative support job in an establishment. Summary

The job holder will provide administrative support to ensure the safe and secure keeping of prisoners’ files, past and present and to action requests in a timely manner to aid effective record keeping in line with local procedures.

This is a non-operational job with no line management responsibilities Responsibilities, Activities and Duties

  • The job holder will be required to carry out the following responsibilities, activities and duties: Undertake filing on a daily basis to provide effective record keeping in line with local procedures
  • Request and receive information/records from other establishments
  • Store records appropriately / forward the back record or abscond record to the requesting establishment in a timely manner
  • Send, collect and distribute faxes to appropriate staff
  • Deliver and collect post where appropriate
  • Maintain the filing system of the previous year’s files so they are moved to archive and the oldest archive years files are sent for destruction in accordance with required standards (e.g. data protection)

Undertake other administrative tasks including :

  • Provide administrational assistance in area of work
  • Maintain accurate filing system for area of work
  • Respond to queries relating to area of work, redirecting where required

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder

Behaviours

  • Developing Self and Others
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service

Nationality requirements

Open to UK nationals only.

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at AA level. Practise STAR answers and get them marked against the same framework.

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