Business Coordinator

The CMA is recruiting for a Business Coordinator, offering an exciting opportunity to work at the heart of the CMA – and our Strategy, Communications and Advocacy directorate (SCA). At a time of change for the UK, we are working hard to ensure that competitive markets and consumer protection add maximum value for people, communities, businesses and our economy.

The successful candidate will work closely and directly with senior leaders in SCA, teams across the CMA, and external stakeholders. The role provides strong development potential for a candidate that is keen to learn. You will get first-hand insight into the way that strategy and communications capabilities, domestic and international stakeholder engagement, and work to influence government policy and decision-making can amplify the CMA’s ability to deliver impact.

You will ensure that SCA leaders are supported to lead the directorate, spanning the smooth running of meetings and events, effective planning and governance, data/insights gathering, and support for recruitment and team-building.

This role is for you if you thrive on fast-paced, highly varied work where every day is different, enjoy building and managing relationships with senior leaders, are innovative and forward-thinking in use of tech, and are open to opportunities to be challenged and continually learn.

About the CMA

The Competition and Markets Authority (CMA) is the UK’s principal competition and consumer protection authority. We promote competition and protect consumers with a clear end goal in mind: to drive economic growth and improve household prosperity. The CMA has a range of powers, which it uses to undertake a wide variety of cutting-edge, high profile and complex work, spanning merger and market inquiries, competition and consumer law enforcement, our role in the digital markets competition regime, subsidy advice, and internal market advice.

We are fully committed to being a flexible, respectful and inclusive employer. It is a priority to make our workforce as diverse as possible, and we welcome applications from under-represented groups.

You can read more about working at the CMA in our candidate pack

Supporting the effective operation of the directorate

• Plan for and support directorate meetings and team building, including by developing impactful agendas, papers and minutes, and ensuring actions are followed up.
• Develop impactful slide-packs for a range of purposes.
• Provide administrative support to the Directorate, including maintaining email distribution lists and shared folders

Meetings and Events

• Organise events of varying scale, ensuring they run smoothly and that attention to detail and good logistical arrangements do credit to the CMA.
• Meet and greet external visitors, ensuring a professional and welcoming experience.

Data, Planning and Governance Support

• Maintain up to date data and management information to support the reporting, workforce planning and budgetary processes that are vital to the effective running of a large organisation.
• Assist with collating, checking and coordinating information for senior management and governance meetings.

Recruitment and Resourcing Support

• Assist in the coordination of recruitment campaigns, including arranging interview timetables, preparing interview packs and supporting panels on interview days.
• Collate feedback and documentation in line with recruitment and resourcing processes.

To find out more, please review the role profile below.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Application and sift stage

• As part of the application process you will be asked to complete a CV, personal statement and an online application form. Further details about application requirements are listed on the application form.
• The selection process will comprise of the sift (CV & application review), and a two-stage interview. Arrangements for the interview(s) will be enclosed in the invitation. The interview will include an in-tray exercise/presentation.
• Please note that it is essential that your personal statement is aligned to provide evidence that you have the knowledge and experience for each of the essential criteria (as included on the role profile attached and listed above under 'Person Specification') in your application. Your personal statement should be no more than 1250 words.
• An initial sift based on the criteria points listed as 'Lead Criteria' may be held if a large number of applications are received. If your application progresses to a full sift, all elements of the essential criteria listed under Person Specification will then be considered. If you do not meet the lead selection criteria in your application, the panel will not be required to score your application against the remaining essential criteria of the role.
• We may raise the score required at sift stage to progress to interview if we receive a high number of applications and take through the highest performing candidates to the interview stage.
• Successful candidates at sift will be invited to an interview which will be in-person or via Teams. In-person interviews will take place in the London CMA office in Canary Wharf and will be confirmed at the time of interview booking.

Interview stage

• At the CMA we apply a blended interview technique, allowing us to find out more about you and we use the Success Profiles framework assessing the Behaviours and experience outlined in the advert and attached role profile.
• The first part of the first-stage interview will comprise of an in-tray exercise/presentation, which will assess your Experience, details of which you will sent with your interview invitation. You will need to be available for a short time ahead of your interview slot.
• The second part of the first-stage interview will be a 45 minute - one hour panel interview where you will be asked questions based on the Behaviours and Experience skills (essential criteria) outlined in the role profile.

There will be two interview stages. The first interview will be a 45-60 minute panel interview in which you will be asked Behaviour and Experience questions. The Behaviours that will be assessed during this are;

• Managing a Quality Service
• Delivering at Pace
• Making Effective Decisions
• Working Together

Candidates that are successful at the first interview will be invited to a second 20-30 minute interview, in which you will be asked Behaviour and Experience questions. The Behaviours that will be assessed during this are:

• Communicating and Influencing
• A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Timeline (the dates outlined below are indicative and may be subject to change)

• The advert closing date is Monday 21st September 2026 (23:55). We are not able to accept late applications.
• The sift is scheduled to take place between 22nd and 29th September 2026.
• Interviews for the first stage will be held from the week commencing 12th October 2026. Interviews will be in-person or via Teams. In-person interviews will take place in the London CMA office in Canary Wharf and will be confirmed at the time of interview booking.
• Interviews for the second stage will be held from the week commencing 19th October 2026. Interviews will be in-person or via Teams. In-person interviews will take place in the London CMA office in Canary Wharf and will be confirmed at the time of interview booking.

Reasonable adjustments

Our recruitment process is fully inclusive and we can make adjustments to provide you with the opportunity and support to bring your best self to the recruitment process. This could include having an interview buddy, extra time at interviews/assessments, or receiving interview questions in advance. We will be happy to discuss any person-centred adjustments you’d like us to make to the process and you can contact us by emailing our dedicated mailbox at adjustments@cma.gov.uk.

Feedback will only be provided if you attend an interview or assessment.