Senior PMO Manager

Join Ofgem on a 12-month fixed-term contract and play a key role in shaping the future of Great Britain’s energy market. As part of the Financial Resilience and Controls Directorate, you will support the regulatory framework that has strengthened the financial resilience of energy suppliers, helping to protect consumers while enabling a competitive, innovative and investable energy sector.

Working within the Directorate’s Programme Management Office (PMO), you will help drive effective governance, planning, assurance and performance management across a diverse portfolio of regulatory and strategic initiatives. This is a varied and influential role where you will provide oversight of delivery, risks, dependencies, resources and budgets, while producing high-quality reporting and insights that inform senior decision-making.

You will work closely with senior leaders, the Corporate PMO, Private Office and embedded teams to ensure programmes and projects remain aligned with organisational priorities and strategic objectives. Alongside supporting day-to-day delivery, you will contribute to the ongoing development of PMO standards, processes and best practice, helping to embed a culture of continuous improvement and high-quality delivery across the Directorate.

This is an excellent opportunity for an experienced PMO professional who enjoys working in a fast-paced, complex environment and building strong stakeholder relationships. In return, you will have the opportunity to make a meaningful impact on consumer outcomes, influence strategic delivery across the Markets Group, and contribute to the continued evolution of one of the UK's most important regulatory functions.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

Key Responsibilities

• Support effective PMO stewardship by contributing to Directorate PMO oversight for effective delivery and informed decisions making in line with organisational priorities, strategic objectives and resource requirements.
• Support the design, development and continuous improvement of the Directorate PMO, promoting high standard delivery culture, values and best practice.
• Oversee Directorate governance and assurance, overall analysis of delivery performance, headcount and budget management ensuring robust controls, processes and reporting mechanisms are in place.
• Lead on risk and dependency management across the Directorate and support planning and prioritisation activities.
• Produce high‑quality reporting, dashboards and insights to support senior decision‑making and provide challenge and assurance to programme and project teams where needed.
• Embed PMO standards, frameworks and tooling in line with corporate requirements
• Build capability across the Directorate through expert guidance and support by encouraging development of colleagues within profession and teams.
• Interface with Senior Leaders, Corporate PMO, Business Partners and embedded PMO teams.
• Responsible for supporting the stakeholders delivering their work for the Directorate, including clear commissions and setting clear expectations, success metrics.
• Day to day, you are expected to work closely with Private office and embedded PMO who support monitoring, analysis and supervisory activities across the Directorate.
• You will be an active member of the Directorate PMO, overseeing the running of FRC governance and assurance forums which the wider team are key contributors to.

Key Outputs and Deliverables

• Support the design and delivery of products that contribute to greater understanding of Directorate’s role and activities within Markets group, such as cross-directorates risks and dependencies management approach etc.
• Build trusted relationships with the stakeholders while fostering a culture of continuous learning and adaptive change.
• Act as an active and collaborative member of the wider FRC Directorate PMO contributing to the Directorate’s overall delivery, risks and culture, as part of that overseeing the FRC governance and assurance.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to answer two application questions evidencing how you meet the lead and remaining essential criteria listed in the role profile. Please demonstrate how you meet each of the criteria listed in the Role Profile by providing clear, specific examples from your experience. Rather than simply stating that you possess a skill or competency, explain what you did, how you approached it and the outcome achieved. Examples may be drawn from paid employment, education, volunteering, community activities or other relevant experiences.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn].

Feedback will only be provided if you attend an interview or assessment.