Senior Manager - Enforcement

The Enforcement team oversee the Commission’s approach to the case management of regulatory and criminal investigations. This role involves leading the Enforcement team in the analysis, collation, presentation and advice to senior colleagues and executives on complex matters. Additionally, recognising and identifying issues of risk which will include novel, contentious, precedent setting, reputation and financial considerations that may have implications for the Commission.

The Enforcement team leads complex and high-impact investigations into regulatory and criminal matters, helping the Commission deliver its statutory objectives and ensuring gambling is fair, safe and free from crime. Operating across both regulatory and criminal environments, the work is varied, challenging and often high profile. As a senior leader within the team, you will operate in a varied and challenging environment, providing clear direction, sound judgement and leadership on complex, sensitive and novel cases, ensuring investigations are conducted to the highest professional standards and deliver effective regulatory outcomes.

Our offer to you:

• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies, minimum 1 day a week in the office however this may need to flex to business need
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people focused culture

• Proactively build effective working relationships with key internal and external senior stakeholders and Commissioners, including national and international bodies, agencies and other regulators, providing expert advice and guidance. Ensuring AML specialists contribute to enforcement cases.
• Providing senior investigative direction and oversight to both regulatory and criminal cases.
• Lead on post-implementation evaluation / lessons learned exercises, ensuring that best practice is captured and disseminated appropriately, fed into other workstreams to deliver continuous improvement in our understanding and handling of issues arising and in the development of future policies
• Embed risk and issue management monitoring to identify, assess, prioritise and respond to risks to regulated operator/entity compliance with the Gambling Act 2005 and related Regulations, the Licensing Objectives, the License Conditions and Codes of Practice and other published guidance
• Contribute and review the development and delivery of strategies, business planning and operational guidance notes (OGN) in place to maximise the effectiveness of the Commission Enforcement capability
• Lead the Issue Management Group and Case Management Group triage process and the wider programme activity. Present case findings to the Commission’s Regulatory Panel and National Lottery Committee and, where necessary, the Gambling First Tier tribunal in disputed cases

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their manager.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

The selection process for this vacancy will comprise of an interview consisting of competency and technical questions and may include a presentation. To prepare for your interview please familiarise yourself with the STAR technique for answering interview questions.

The closing date for this role is midnight on 1st November 2026.

Interviews are expected to be held week commencing 23rd November 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

Feedback will only be provided if you attend an interview or assessment.