Senior Delivery Manager

About the Government Legal Department

From healthcare to artificial intelligence, energy to national security, we provide legal advice to government departments on nation-changing subjects.

At Government Legal Department we have a vital, single-minded purpose: to help the Government govern well within the rule of law. This is complemented by our exciting vision to be an outstanding legal organisation, committed to the highest standards of service and professionalism and a brilliant place to work where we can all thrive and fulfill our potential.

Our work touches almost every aspect of public life. We are the largest provider of legal services across government, working on high profile matters.

Our respected professionals are involved in everything from regulation and litigation to advice on drafting legislation. They provide expertise to the full range of government departments. We are at the heart of delivering the government’s priorities and our success depends on our people.

GLD is a non-ministerial government department headed by the Treasury Solicitor, our Permanent Secretary, and employs nearly 3000 people, including over 2600 legal professionals. We have offices nationwide, in Bristol, Leeds, inner and outer London and Manchester. Our lawyers can also be located within other departments and overseas.

GLD also depends on a range of cross-government professionals to provide our corporate services. These play an essential part in helping GLD to achieve its purpose and truly deliver much more than law.

This is an exciting time to join GLD, with cutting edge legal work on global issues and a transformation agenda which is ensuring the Department exemplifies the Modern Civil Service.

To find out more about what we do you can view our introductory film here and visit the GLD’s microsite. You can also read more about the future vision for GLD in our GLD Strategy 2024 – 2027.

The Digital, Data and Cyber Team is transforming the way GLD works through modern technology, data and digital services.

We are building a modern digital workplace that empowers our people, strengthens collaboration and enables the organisation to operate efficiently, securely and sustainably.

Through agile delivery and user-centred approaches, we design and deliver products and services in partnership with the people who use them, ensuring solutions meet real needs and deliver lasting value.

As part of the wider Government Digital and Data profession, we play a key role in transforming how government operates, enabling better outcomes for colleagues, stakeholders and the public we serve.

The Role

This role sits in Digital and Data’s Digital Delivery team, which is responsible for the maintenance and continuous improvement of GLD’s existing digital services, and the development of new digital services to support GLD staff working across government. Learn more about what delivery managers do in government.

Your main day to day responsibilities will include:

• Managing the delivery, support and continuous improvement of larger, more complex products and services at various stages of the product life cycle, ensuring they are being delivered to government standards.
• Line managing and supporting more junior delivery managers.
• Building an internal delivery manager community to standardise ways of working, ensure best practise, learn, share and apply skills and knowledge to improve.
• Leading and motivating multidisciplinary teams, facilitating an inclusive team environment where innovation and challenge are welcomed, and identifying and resolving any issues with team dynamics and collaboration.
• Leading agile meetings including sprint planning, daily stand-ups, show and tells, retrospectives and facilitating related activity.
• Helping teams to focus on delivering to agreed goals, identifying and communicating risks, issues, dependencies and removing blockers where necessary.
• Coaching and mentoring both team members and other stakeholders in agile tools and techniques and advocating for agile and lean approaches.
• Engaging with stakeholders at all levels to ensure good relations and effective communication, taking into accountdifferent needs and priorities, and dealing constructively with conflicting views .
• Overseeing projects run by external suppliers, ensuring that they are providing value for money, and delivering outcomes on time, to budget and in line with the Service Standard.
• Supporting the Head of Digital Delivery with overall project and resource planning, including demand management and transition into live service.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Application

To apply for this post you will need to complete the online application on Civil Service Jobs, searching the reference below. The deadline for this application is Tuesday, 1st September 2026 at 12:00 Midday.

In your application you will be assessed on the following:

• A CV setting out your career history, with key responsibilities and achievements. Your CV will be scored based on evidence of the key skills and experience listed in the person specification.
• A personal statement of no more than 1,000 words, including practical examples, demonstrating how your technical professional skills meet the requirements of the role.

Selection Process

After the closing date, the appointing panel shall assess candidates’ suitability for the role based on evidence provided in their application against the behaviours and key skills and experience and technical professional skills outlined in the person specification.

Please note, if there are a large number of applications the panel will conduct a staged sift. The initial sift will be on the CV alone. If you meet the minimum criteria for the CV, you will then go to the full sift on the personal statement.

In the eventuality that there are a high number of applicants successful at sift, GLD may operate a longlist, whereby applicants who have been shortlisted and met the minimum pass mark but are not selected for interview will have their application placed on hold. After the initial interview round candidates on the longlist may be offered an interview, should there still be posts available.

Application Errors

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: activecampaigns@governmentlegal.gov.uk .

Use the subject line to insert appropriate wording for example – ‘Please re-open my application 472964 & vacancy closing date Tuesday, 1st September 2026’.

Interview

If you are invited to interview, you will be assessed on your performance in the criteria listed in the Person Specification, alongside a presentation. These criteria are:

• Behaviour: Communicating and Influencing (Lead Behaviour)
• Behaviour: Changing and Improving
• Behaviour: Working Together
• Key skills & experience
• Technical professional skills

You will also be asked to prepare a 5-minute presentation, which will have follow-up questions. The title of the presentation will be provided at least one week prior to interview. This will be assessing technical professional skills.

Your interview will take place online.

The timeline later in this pack indicates the date by which decisions are expected to be made, and all shortlisted candidates will be advised of the outcome as soon as possible thereafter.

Offer

All candidates will be notified of the outcome as soon as possible after the interview. Feedback will only be provided if you attend an interview.

We appoint in strict order of merit. If you meet the minimum criteria for this position but are not successful for a post, you will be placed on the reserve list. We may contact you to see if you are interested in a post at the same, or a lower grade, in GLD should one arise.

Feedback will only be provided if you attend an interview or assessment.