Recruitment Officer

Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

Role Purpose

The Recruitment Officer provides critical administrative and coordination support across the recruitment lifecycle, ensuring campaigns run smoothly, records are accurate and candidates and hiring panels receive timely, professional communications. Reporting to the Recruitment Advisor, the role manages adverts, application handling, interview scheduling, documentation quality and ATS data integrity. Working within the Civil Service Success Profiles and Recruitment Principles frameworks, the role maintains robust audit trails, enables reasonable adjustments and helps progress vacancies to agreed SLAs.

Key Responsibilities

Campaign Administration & Candidate Co-Ordination

• Set up requisitions and adverts in the ATS, publish to approved channels, manage candidate communications, collate eligibility/right‑to‑work documents and support offer/PECS admin.
• Ensure prompt, accurate responses to candidate queries.

Interview & Assessment Scheduling

• Coordinate panel availability, book rooms/virtual links, issue interview packs and scoring sheets, confirm reasonable adjustments, send invites and confirmations and record outcomes.

Data Quality & Compliance

• Maintain complete, audit‑ready records.
• Follow naming/versioning conventions and data protection requirements. Resolve data gaps and discrepancies.
• Ensure HR documentation meets legal and policy standards, supporting audits and governance requirements.

Advert Preparation & Content Support

• Draft and proof adverts using approved templates and language, ensure brand/policy compliance and track response volumes.

MI Reporting & Continuous Improvement

• Analyse routine status reports flag bottlenecks to the Recruitment Advisor and suggest template/process improvements.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.