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Project Support Officer (5002)

Scottish Government

Department
Scottish Government
Location
Edinburgh
Openings
1 post
Grade
AA
Salary
£27,164 to £30,281
Closing
9 days left
Profession
Project & Programme Delivery
Contract
Permanent
Security clearance
BPSS
Working pattern
Full-time
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Job summary

Help shape the learning and development experience of colleagues across the Scottish Government while building your own skills through a Modern Apprenticeship.

Join the Talent, Leadership and Learning Team within the Scottish Government as a Modern Apprentice. The team leads the delivery of learning, leadership and talent development opportunities that support colleagues across the organisation to build capability, maximise potential and deliver high-quality outcomes for Scotland.

As a Modern Apprentice, you will play an important role in supporting the day-to-day operation of the Capability and Talent function through a range of business support, coordination and administrative activities. You will help ensure the smooth delivery of learning and talent services while gaining valuable experience, developing transferable skills and working towards your Modern Apprenticeship qualification in a supportive and collaborative environment.

What they’re looking for

  • Success profile:
  • Success profiles are specific to each job and they include the mix of behaviours and experience that candidates will be assessed on.
  • Experience:
  • An understanding of IT systems, including Microsoft Office or similar.
  • Behaviours:
  • Communicating and influencing – Level 1
  • Working together – Level 1
  • Managing a quality service – Level 1

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at AA level. Each one links to worked examples.

Job description

  • Monitor a number of team mailboxes, responding to all emails within an agreed timescale.
  • Arrange course bookings via email and update the waiting-list spreadsheet accordingly.
  • Collect, collate and present accessible data in the quarterly dashboard.
  • Support team communications via Viva Engage posts and production of the quarterly newsletter.
  • Maintenance of asset maintenance register for all of our learning content.
  • Weekly review of new starts data and sending out ‘day 1’ email with information about induction.
  • Manage and update events and team materials on Pathways (our learning platform).
  • Distribute pre-work and evaluation for events and update attendance spreadsheet.
  • Designated information management support officer (IMSO).
  • Supporting the Business Manager with Purchase Order requests and finance monitoring/recording.
  • Provide administrative support to Talent programmes as required.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

If invited for further assessment, this will consist of an interview and presentation.

Assessments are scheduled for w/c 7 December 2026 however this may be subject to change.

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at AA level. Practise STAR answers and get them marked against the same framework.

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