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Learning and Development Officer - Higher Executive Officer

Government Actuary's Department

Department
Government Actuary's Department
Location
London, Edinburgh
Openings
1 post
Grade
HEO
Salary
£42,127 to £51,487
Closing
2 days left
Profession
Administration
Contract
Permanent
Security clearance
BPSS
Working pattern
Flexible working, Full-time, Part-time
Apply on Civil Service Jobs

Job summary

The Government Actuary’s Department (GAD) is a non-ministerial department, which provides actuarial solutions including financial risk analysis, modelling and advice to support the UK public sector. Our vision is to be bold and trusted partners in risk and finance, enhancing decision making for lasting benefits to society.

This role will help the organisation with a number of initiatives and improvements in talent and learning and development. It supports the Head of Talent & Skills Development to deliver an effective, professional learning and development function that enables a high performing organisation.

The post holder will bring strong expertise, sound judgement, a proactive approach and the confidence to work independently with colleagues across GAD. They will be expected to support the Head of Talent & Skills Development to translate organisational priorities into practical learning solutions, use evidence and feedback to improve outcomes, and provide trusted advice and challenge to stakeholders where appropriate.

What they’re looking for

  • Programme Leadership
  • Own and lead key L&D programmes end-to-end, including the Learning and Development training plan, Actuarial Mentoring Programme and Beyond Boundaries, from initial scoping through delivery, evaluation and iteration
  • Act as the primary point of contact and subject matter lead for assigned programmes and L&D activities, managing all stakeholder relationships and communications autonomously
  • Develop programme frameworks, timelines, and success metrics, and report progress and outcomes to the Head of Talent & Skills Development and senior stakeholders
  • Identify opportunities to expand or evolve existing programmes in response to organisational need and learner feedback
  • Lead on the design and facilitation of engaging, learner-centred training interventions, applying best practice across the full learning cycle
  • Maintain training records, booking logs and feedback spreadsheets of all L&D and Talent activities.
  • L&D design and stakeholder engagement
  • You will provide professional L&D expertise, advice and challenge to help colleagues and teams build capability and achieve organisational objectives. This includes:
  • Help lead the development and delivery of L&D priorities that support GAD’s business plan and workforce capability needs.
  • Engage and consult with senior stakeholders, managers and colleagues to identify learning requirements, clarify outcomes and agree practical solutions.
  • Design and develop engaging learning initiatives, resources and interventions that reflect best practice and meet identified learner needs.
  • Deliver and facilitate interactive training sessions, ensuring a learner-led, inclusive and engaging approach is applied in all delivery.
  • Create an energetic and credible learning environment across the organisation, working in partnership with managers to improve knowledge, skills and behaviours.
  • Monitor regulatory and professional requirements for staff training and competence, ensuring changes are reflected in relevant learning plans and interventions.
  • Build robust evaluation into L&D interventions, using evidence, feedback and outcomes data to assess impact and identify improvements.
  • Identify and monitor L&D KPIs, preparing insight-led reports on participation, feedback, costs, budget and delivery for the Head of Talent & Skills Development and senior stakeholders.
  • Use feedback and management information to improve the L&D service, strengthen value for money and identify more effective ways of operating.
  • Review training and development needs, identify capability gaps and recommend appropriate internal or external learning solutions.
  • Support the learning elements of induction, ensuring new starters have clear, relevant and timely development pathways.
  • Develop clear and effective communications that promote learning opportunities and explain the purpose, benefits and impact of L&D activity.
  • Maintain track of trainee actuary development and exam-related support and monitoring.
  • Support and improve apprenticeship and mentoring programmes, ensuring they are aligned with wider talent and capability priorities.
  • Evaluation & Continuous improvement
  • Work with HR colleagues to streamline and improve the HR service, proactively suggesting ways to improve quality and efficiency and optimise customer-focused HR, L&D and Diversity, Inclusion and Wellbeing practices, to deliver people services that are efficient, compliant with Civil Service and employment law requirements and maximise staff engagement in GAD. This includes:
  • Supporting organisational change or transformation projects (e.g., relating to organisational development, performance, engagement, culture change, etc)
  • Supporting improvement projects to streamline existing HR and L&D systems, processes, procedures and service provision.

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at HEO level. Each one links to worked examples.

Job description

This role will lead the delivery and continuous improvement of some key projects within GAD’s learning and development offer. The post holder will take ownership of priority L&D programmes and initiatives end-to-end, including the L&D Training Plan, the Actuarial Mentoring Programme and Beyond Boundaries, driving them from scoping and stakeholder engagement through to delivery, evaluation and continuous improvement. Working closely with the Head of Talent & Skills Development, the role holder will act as a subject matter lead on L&D across the organisation, shaping high-quality learning interventions, influencing stakeholders and helping build a high-performing learning culture.

The L&D offer will have to support a broad range of career pathways across GAD, recognising the different development needs of colleagues in analyst, specialist consultant and functional roles, and helping them build the skills and confidence needed to progress and perform effectively.

The HR team is small and operates within a matrix framework. The post holder will therefore need to work flexibly, prioritise effectively and contribute to wider people priorities where this aligns with their expertise, while maintaining focus on L&D delivery, quality and impact.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills.

As part of the application process, you will be asked to complete:

  • A CV setting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained.
  • A Personal statement of up to 500-words explaining how you meet the essential criteria for the role, with particular reference to the criteria provided in the person specification of the JD.

Your CV and Personal Statement will be used to assess the essential criteria listed in the job description.

During the interview you will be assessed on the experience and behaviours listed in the Person Specification and detailed in this advert. The interview will include a presentation, details of which will be sent to those invited to interview.

Application deadline: 1200 hrs on 02 September 2026

Shortlisting: w/c 07 September 2026

Interviews: 21 September 2026

Interview location: In office (Either London, E14 4PU or Edinburgh, EH8 8FT)

Please apply via our recruitment portal below.

As part of the application form process, please submit your anonymised CV and supporting statement. Please do not email your CV outside of this process as it will not be accepted.

Shortlisting criteria is based on the Person Specification as set out in the Assessment Criteria section of the Job Description. Please ensure you provide examples of how you meet the Assessment Criteria; a strong application will also demonstrate that you meet the required criteria that are identified as key for this role. Applications will be shortlisted in line with the essential criteria for the role. The desirable criteria will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates. Behaviours will be assessed at sift and interview stage. Candidates who are successful at shortlist will be contacted as soon as possible and advised of the interview process and assessment (exact times and dates will also be confirmed).

A reserve list will be held for a period of 12 months from which further appointments can be made.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at HEO level. Practise STAR answers and get them marked against the same framework.

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