KIM Manager

The Fair Work Agency (FWA) launched in April 2026 with a clear and ambitious mission: to make work fairer for everyone. We bring together key powers to protect workers, support responsible businesses, and take decisive action against exploitation. Today, we regulate employment agencies, license gangmasters in the agricultural and horticultural sectors, tackle serious labour abuse and modern slavery, and enable enforcement of the National Minimum Wage.

But this is just the start.

With new powers under the Employment Rights Act 2025, we are expanding our role even further. We are building the capability to ensure workers receive what they are entitled to, from holiday pay to statutory sick pay, and strengthening the system so that rights are not just set out in law, but actively upheld in practice.

Our approach is bold and practical:

• We empower workers, ensuring they understand their rights and can easily access support and raise concerns
• We make it easier for businesses to comply, simplifying processes and helping responsible employers do the right thing
• We take firm action against those who exploit workers and undercut fair competition

This is a unique opportunity to join an organisation at the very beginning of its journey. You will help shape how we operate, influence our culture, and play a direct role in improving outcomes for millions of workers and employers across the UK.

We are looking for people who are curious, collaborative and driven by making a real difference, people who want to build something that matters

ABOUT THE ROLE:

We are looking to fill two roles within the KIM and Data Protection team in the Fair Work Agency (FWA) – a Records Manager and an Information Governance Manager. While the roles will share some responsibilities, they will also be responsible for their own areas. As this is a newly created team, the successful candidates will have the opportunity to work with the KIM Lead and Data Protection Officer to design a KIM team that supports the organisation's objectives.

Both roles will work with colleagues across the FWA to implement policies, processes and controls that support compliance with the UK GDPR, Data Protection Act 2018, records management legislation and best practice, and wider information rights obligations. This will include developing and delivering training, supporting knowledge management, managing information rights casework such as Freedom of Information and Subject Access Requests, and maintaining core compliance activity, including Records of Processing Activities (ROPAs) and related governance processes.

The Records Manager role will lead on developing and maintaining a robust records management framework that supports business areas to deliver their objectives.

The Information Governance Manager will focus on advising colleagues on suitable governance when using artificial intelligence, creating Data Protection Impact Assessments (DPIAs), reviewing data sharing arrangements and controls when managing personal or otherwise sensitive data.

Please let us know on your application if you have a preference for a role.

Key responsibilities:

• To support the implementation of information governance, records and knowledge management and data protection compliance across the organisation by helping teams build KIM compliance requirements into business-as-usual activities, projects and operational processes.
• Support and manage information rights casework, including Subject Access Requests and Freedom of Information requests, ensuring responses are coordinated effectively, handled in line with legal requirements and delivered within statutory deadlines.
• Provide proportionate, practical and well-structured advice and guidance to colleagues on their obligations under information governance and records management legislation and best practice, including delivery of regular training.
• Support the development, implementation and continuous improvement of information governance and data protection policies, guidance, processes and controls to help ensure organisational compliance with relevant legislation and standards.
• Support core compliance activity, including maintaining Records of Processing Activities and helping ensure appropriate documentation is in place.
• Maintain accurate, high-quality records of advice, casework, decisions and actions for accountability, audit and assurance purposes.
• Contribute to project plans and delivery across a range of information governance and records management workstreams, supporting senior colleagues with implementation activity, monitoring progress and helping to resolve issues.
• Help drive engagement with KIM and data protection policies and standards at an operational level, building awareness and supporting colleagues to apply good practice consistently in day-to-day work.
• Work collaboratively with colleagues across business, digital, operational and corporate teams to identify risks early, promote good knowledge and information handling practice and support a culture of compliance.

Key responsibilities specifically for the Records Manager

• Develop and implement a records management framework for records in all formats that supports day to day work of all business areas, and promotes re-use of valuable information.
• Appraise and process records that meet the criteria for transfer to the National Archives.

Key responsibilities specifically for the Information Governance Manager

• Support the Data Protection Officer in handling personal data breaches, including logging incidents, supporting investigations, assessing risks and contributing to recommendations and follow-up actions.
• Develop Data Protection Impact Assessments, review data sharing arrangements, and assist in designing an approach to using artificial intelligence.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.

Application Information

As part of the application process you will be asked to complete:

• A CV detailing your career history, and skills/experience. Including any key achievements in each role.
• A 500 word Personal Statement

Your Personal Statement should be no more than 500 words. It should provide real life examples of how your skills and experience match those needed for this role and how you would apply them to this position. It will be assessed against the essential criteria and used to add depth to the best evidence in your CV. Your CV will also be assessed against the essential criteria.

Please access the following link for guidance on how to apply and how to complete a personal statement https://www.civil-service-careers.gov.uk/how-to-apply/

Selection process

Sift Information

At sift you will be assessed on your Personal Statement and CV. Should a large number of applications be received, an initial sift may be undertaken using the CV.

The lead criteria will be:

• Experience of supporting data protection, information governance, information rights or compliance activity in a complex organisational environment, for example handling Subject Access Requests, Freedom of Information requests, other information rights casework.

OR

• Experience of developing and implementing a records management framework in a Microsoft 365 Environment, and of working with the National Archives.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment / interview.

The sift will take place during w/c 30 November 2026.

Interview Information

At Interview you will be assessed on Behaviours and Strengths.

We’ll assess you against these behaviours during interview:

• Making effective decisions
• Communicating and influencing
• Changing and improving

You will also be asked to present on a topic which will be issued to candidates a minimum of 5 days prior to interview.

Interviews will be conducted w/c 7 December 2026. Interviews may be conducted either in person or virtually (via video conferencing). Candidates will be advised of the format in advance.

Important information

No applications will be accepted after the closing date and time.

Further information

A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.

The Agency will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.

New entrants are expected to join on the minimum of the pay band.

Terms and Conditions are attached.

Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.

If successful and transferring from another Government Department a criminal record check may be carried out.

Hybrid Working

At FWA, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement, and your allocated office will be your contractual place of work.

There will be a requirement to travel to the office for various activities, e.g., collaborative working, supporting and training colleagues. If hybrid working is suitable for you and your role, you will be expected to attend the office, or other business-related site, for 40% of your working week. The arrangements will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account.

Therefore, we would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application. Please note that if you are successful, hybrid working will be discussed prior to taking up the post.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Feedback will only be provided if you attend an interview or assessment.