Intelligence Officer
Insolvency Service
- Department
- Insolvency Service
- Location
- Birmingham, Manchester, Leeds, Cardiff, Edinburgh, Nottingham, Newcastle, Ipswich, Croydon, Stratford, Exeter
- Openings
- 4 posts
- Grade
- EO
- Salary
- £30,000
- Closing
- 7 days left
- Profession
- Analysis and Statistics, Operational Delivery
- Contract
- Permanent
- Security clearance
- SC
- Working pattern
- Flexible working, Full-time, Job share, Part-time
Job summary
The Insolvency Service is a leading government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.
Investigation Services, within the Insolvency Service’s Enforcement Group, delivers civil and criminal enforcement activities that supports fair and open markets, maintains confidence in the company and insolvency regimes, and helps reduce the harm caused by fraudulent activity.
This role sits within the Intelligence Team in Investigation Services. The team supports operational activity by ensuring that intelligence is handled consistently, developed effectively and shared with the right people at the right time.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group.
We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, through our Engagement network or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career!
What they’re looking for
- You will be able to demonstrate that you can:
- manage sensitive information with discretion, professionalism, and integrity
- pay close attention to detail and maintain accurate records and intelligence systems
- analyse information, identify key issues and use sound judgement to reach evidence-based conclusions
- work collaboratively as part of a team while using initiative and taking ownership of work independently
- communicate clearly and concisely in writing and verbally, including producing reports and engaging with a range of stakeholders
- organise and prioritise competing demands, delivering accurate work to deadlines
- use digital tools, including Microsoft Office applications, to research, analyse and present information
- look for practical opportunities to develop intelligence and improve ways of working
- Essential Criteria
- To be successful in this role, you must have:
- experience or practical understanding of intelligence work or insolvency work – candidates may evidence either area; experience in both is not required
- experience of working with sensitive material and applying appropriate information-handling requirements
- the ability to exercise sound judgement and discretion when assessing, recording, and sharing information
- Further Information
- Please note: This vacancy is advertised across 11 locations; however, Stratford and Croydon are only available to current Insolvency Service Staff. The advertised salary includes London weighting, which is only applicable to internal candidates.
- Security clearance: The successful candidate must obtain and maintain Security Check (SC) clearance. Any offer of employment will be conditional on achieving the required level of clearance. If clearance is not obtained, or is not subsequently maintained, the offer may be withdrawn or continued employment in the role may be affected.
- The successful candidates will be required to meet nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If you want to learn more, visit United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk)
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours at EO level. Each one links to worked examples.
Job description
As an EO Intelligence Officer, you will join the Intelligence Team and help turn information from a range of sources into clear, reliable intelligence that supports operational decisions.
Working across the various intelligence workstreams, you will contribute to a range of intelligence functions and provide a responsive service to internal colleagues and external stakeholders.
This is a varied role for someone who can work carefully with sensitive material, exercise sound judgement and communicate clearly. You will maintain accurate intelligence records, prepare intelligence products, respond to enquiries and work collaboratively with colleagues and external partners.
The role offers an opportunity to build practical intelligence experience while supporting enforcement work that protects the public and business community.
Responsibilities
As an Intelligence Officer, you will:
- assess and evaluate information from internal and external sources, considering its reliability, credibility, and relevance in line with intelligence-handling standards
- develop information into clear, actionable intelligence products that support operational decision-making
- disseminate intelligence to internal teams and external partners in a timely, secure, and appropriate way
- maintain accurate intelligence records and databases, ensuring information is recorded and managed in accordance with relevant requirements
- respond to intelligence enquiries and provide clear advice and guidance to colleagues and stakeholders
- manage competing priorities and deliver accurate work to operational deadlines
- identify opportunities to develop intelligence, improve processes, and contribute to wider team initiatives
- provide administrative and operational support to senior leaders and the wider intelligence function, contributing to the delivery of the Intelligence Team's objectives
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.
As part of the sift process, you will be asked to complete:
- Online Tests
- CV
- Personal Statement
- BehavioursBehaviour 1 – Making Effective Decisions
Further details around what this will entail are listed on the application form.
Should a large number of applications be received, an initial sift may be conducted using the lead behaviour Making Effective Decisions, assessing candidates against the essential criteria. Only those who meet the essential criteria at this stage will proceed to a full assessment of their application. If a candidate does not meet the minimum requirements during the initial sift, the remainder of their application will not be reviewed. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.
Where high volumes of strong applications are expected or received, we may raise the ‘benchmark’ minimum score required at the sift stage. If a high volume of candidates meet the benchmark score, we may further raise the score required for interview selection. Scores will be applied fairly and consistently. Applicants eligible under a recruitment scheme may, where appropriate, continue to be considered against the agreed ‘benchmark’ score, to support the purpose of the scheme.
Before submission of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Judgement Test.
Please complete the online tests as soon as possible (or no later than 48 - 72 hours of the application closing date, is recommended), the closing date for the tests is 23:55 on 5 October 2026. If you fail to complete the online tests before the deadline your application will be withdrawn. Guidance for the tests will be available when you are invited to take the tests. The tests are administered online and accessed via the CS Jobs website.
You will be directed to the Talogy - True Talent – Scheduled Maintenance Window Webpage for online tests during an outage.
Our online test supplier will be performing scheduled maintenance between 4 p.m. and midnight on 27th September. You will be unable to access tests during this period.
If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.
Your CV should provide a clear overview of your employment history, key responsibilities, relevant qualifications, and the skills and experience you’ve gained throughout your career including any notable achievements.
Note: Your CV will be scored as part of the assessment process and will be assessed against the criteria outlined in the job advert.
Your personal statement should be no more than 750 words and must demonstrate how your personal skills, qualities, and experience align with the requirements of the role. Please ensure your statement references the essential criteria outlined in the person specification.
If successful at the sift stage, at interview, you will be assessed on the following:
- Behaviours - assessed through:
- Behaviour 1 – Making Effective Decisions
- Behaviour 2 – Delivering at Pace
- Behaviour 3 – Communicating and Influencing
- Strengths
Expected timeline (subject to change)
Sift – week commencing 05/10/2026
Interview – week commencing 26/10/2026
Location - MS Teams
Your interview will either be conducted face to face or by video. You will be notified of this if you are selected for interview. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.
Visa Applicants
To sponsor a candidate under the Skilled Worker visa, a sponsorship licence is required. The Insolvency Service does not currently hold this licence and therefore, cannot legally sponsor Skilled Worker visa applicants.
Hybrid Working
Insolvency Service operates a hybrid working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.
Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending a minimum of 60% in the workplace, which includes the office, site visits, court etc.
Queries and Support
When contacting us or the Government Recruitment Service (GRS) using the contact details at the bottom of this advert, please include the 6-digit Vacancy ID, job title, your full name and, where applicable, your 8-digit Applicant ID in the email subject line. This will help us process your enquiry more efficiently.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Insolvency Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via InsolvencyRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
For further information on National Security Vetting please visit the Demystifying Vetting website.
New entrants are expected to join on the minimum of the pay band.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours at EO level. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
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