Infrastructure Engineer – Storage, Backup and Cyber Recovery
Driver and Vehicle Licensing Agency
- Department
- Driver and Vehicle Licensing Agency
- Location
- Swansea
- Openings
- 1 post
- Grade
- HEO
- Salary
- £40,590
- Closing
- 12 days left
- Profession
- DDaT
- Contract
- Permanent
- Security clearance
- SC
- Working pattern
- Flexible working, Full-time, Job share, Part-time
Job summary
Do you have experience working on infrastructure related services?
Would you enjoy working as part of a team in the support of storage and cyber recovery solutions?
If so, we’d love to hear from you!
At DVLA, digital services are at the heart of how we deliver for millions of citizens across the UK. Information Technology Services (ITS) provides the critical infrastructure, platforms and support that enable the Agency to deliver secure, reliable and innovative services to customers, partners and colleagues.
As part of the Infrastructure & Operations Services (I&OPS) directorate, the Storage, Backup and Cyber Recovery team are responsible for maintaining and enhancing the infrastructure that stores and protects DVLA's vital data and services. The team manages enterprise storage, backup and cyber recovery solutions, ensuring systems remain resilient, secure and recoverable in the face of evolving threats and operational challenges.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency – Civil Service Careers.
What they’re looking for
- To be successful in this role you will need to have the following experience:
- Experience of supporting and maintaining infrastructure related services to ensure they remain reliable, secure and available to users.
- Contributed to the delivery and continuous improvement of infrastructure related services, supporting routine maintenance, monitoring and recovery activities.
- Experience of working collaboratively with colleagues and suppliers to resolve technical issues and deliver effective infrastructure related solutions.
- Experience of implementation infrastructure related changes and service improvements, helping to meet business and user needs.
- Supported and developed technical documentation, procedures and recovery processes.
- Experience of resolving infrastructure related incidents, identifying opportunities to improve services and reducing future disruption.
- Additional Information
- The salary of £40,590 (basic salary £37,090) includes a non-pensionable Recruitment and Retention Allowance of £3,500.
- Working for the DVLA Digital Team
- At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that’ll wash across the nation. Here the work you’re doing has the capacity to change the way 53 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day.
- To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.
- Working hours, office attendance and travel requirements
- Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.
- This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
- The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.
- If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).
- Security Check
- Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.
- Visa Sponsorship
- Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours at HEO level. Each one links to worked examples.
Job description
As an Infrastructure Engineer, you will help support and maintain the DVLA's enterprise storage, backup, and cyber recovery platforms. The role is important in helping to ensure the availability, resilience, and recoverability of critical services, supporting business continuity and data protection requirements.
Working as part of the Storage, Backup & Cyber Recovery team, you will provide technical support across a range of storage, backup, and cyber recovery technologies. You will contribute to the delivery, support, and ongoing improvement of the DVLA's data protection and recovery capabilities, helping to maintain reliable and secure infrastructure services.
You will play an active role in resolving technical issues and identifying opportunities to improve processes and ways of working. Working alongside experienced engineers, you will help deliver effective operational support and contribute to the continued development of the service.
Your responsibilities will include, but aren’t limited to:
- Ensure services are delivered and used as required.
- Work with and support colleagues to provide infrastructure services.
- Work collaboratively with colleagues, technical specialists, engineers and third-party suppliers to deliver reliable infrastructure services.
- Create and maintain technical documentation.
- Contribute to the support of the storge, backup and cyber recovery services.
For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
How to apply:
Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.
The selection process for this role will be:
Stage 1: Sift of CV and personal statement
Stage 2: Interview
You must be successful at each stage to progress to the next stage.
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count). Please provide evidence of your Experience of the following:
- Monitoring, troubleshooting and resolving technical issues to maintain service availability and performance.
- Working collaboratively with colleagues, customers or suppliers to deliver effective infrastructure related services.
- Contributing to infrastructure related changes, service improvements, or project delivery activities.
The sift will take place week commencing 02/11/2026
Should we receive a high volume of quality applications, we may invite a shortlist of the highest scoring candidates to interview. This means that some applications that meet the required standard could be placed ‘on hold’ after the sift and invited to interview if the vacant position(s) remain unfilled. You will be notified if your application is being put ‘on hold’ once the sift has been completed. Following interviews, any applicants remaining on hold will be notified by the panel of the next steps regarding their application.
Stage 2: Interview
At interview stage, you will be assessed against the following Success Profile elements:
Behaviours –
- Working together
- Communicating and influencing
Technical –
- Government Digital & Data Skills - IT infrastructure (Skill level: Working)
- Government Digital & Data Skills - Ownership and initiative (Skill level: Working)
- Government Digital & Data Skills - Technical understanding (Skill level: Working)
- Government Digital & Data Skills - Troubleshooting and problem resolution (Skill level: Working)
The interviews will take place week commencing 16/11/2026
This interview will be conducted at our office (Long View Road, Morriston, Swansea, SA6 7JL). Further details will be provided to you should you be selected for interview
Appointments for this position will be made in order of merit. If you are successful in the selection process but there are no further available posts for the advertised role, you may be contacted to discuss an offer for a lower graded role (with similar experience and responsibility requirements). If you are unsuccessful in the selection process, your application may be considered for a lower graded position if your demonstrated skills and experience meet the requirements of the alternative position. Candidates will be considered in order of merit.
You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).
Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.
Further information on the selection process
Feedback on your application can only be provided if you attend an interview or assessment.
We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Document Accessibility
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
For further information on National Security Vetting please visit the Demystifying Vetting website.
Pre-employment Checking
If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:
- Hate speech or discriminatory behaviour
- Threats or acts of violence
- Illegal activity or substance misuse
- Sexually explicit material
- Extremist views or affiliations
Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours at HEO level. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
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