HR Business Consultant

Are you an experienced HR Professional who enjoys working in a fast-paced, busy environment?

Do you enjoy building strong, influential and lasting relationships with a broad range of stakeholders?

Are you able to extract information to provide evidence that supports the agency’s strategies?

If so, we’d love to hear from you!

The Driver and Vehicle Licensing Agency (DVLA) play a vital role in keeping Britain’s roads safe and efficient.

DVLA’s Human Resources and Estates Directorate is at the heart of our organisation, supporting around 6,000 full time and part-time employees. We foster a workplace where our people can thrive, develop, and make a real difference every day. Our team is dedicated to championing talent, wellbeing, and innovation, ensuring that DVLA remains a great place to work and a driving force for positive change across the nation.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA.

We are looking for a positive, professional HR Business Consultant to join our HR team here at DVLA. You will be the face of HR out in the business, providing HR business consultancy support and advice. You will act as a critical friend, coaching and appropriately challenging the business, advising on people related issues. You will support managers with people related issues and queries, as well as upskilling people to develop leadership capabilities.

You will analyse data, using it to identify people issues within the business and suitable solutions.

This is an exciting, fast-paced and varied role in which no two days will be the same.

Your responsibilities will include, but aren’t limited to:

• Work with business areas to support the delivery of the people plan.
• Coach managers to effectively handle people issues, including performance management, staff engagement, and conduct
• Develop strong and influential relationships with a wide range of stakeholders to identify local business issues across all HR disciplines that require HR solutions
• Monitor actual workforce numbers to ensure business areas are meeting workforce targets and highlight any areas of concern
• Liaise with the HR policy team and subject matter experts on commonly identified HR policy and practice issues within the business, working together to produce resolutions and quality assure the consistent application of HR policies and practices
• Manage distinct HR projects, instinctively incorporating HR and business metrics to quantify impact
• Drive continuous improvement and act as a change agent, seeking best practice from both within and outside the Agency when supporting HR-related change in the business area
• Analyse HR management information to inform business intelligence and implement actions to continuously improve the business

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's experience, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1000-word count). Please provide evidence of your Experience of the following:

• Experience of working in a HR environment / advising on HR policies and procedures.
• Using data / HR management information to make informed decisions resulting in operational business improvements.
• Developing strong and influential relationships with a broad range of stakeholders to identify business issues that require a HR solution.
• Coaching leaders to deal with people issues.

The sift will take place on Thursday 10th & Friday 11th September 2026.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Delivering at Pace, Working Together, Communicating and Influencing, Changing and Improving
• Experience

The interviews will take place week commencing Monday 21st September 2026.

This interview will be conducted in person at our Swansea office. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 6-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

• Hate speech or discriminatory behaviour
• Threats or acts of violence
• Illegal activity or substance misuse
• Sexually explicit material
• Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback

Feedback will only be provided if you attend an interview or assessment.