Facilities Manager

Can you lead the delivery of high-quality facilities services that meet the needs of all building users?

Do you have experience managing Total Facilities Management (TFM) contracts to ensure effective service provision?

Have you successfully overseen compliance and facilities operations within a complex property or estate environment?

If so, we’d love to hear from you!

The Property & Facilities team are responsible for managing a diverse portfolio of circa 503 sites around the UK to meet the requirements of HM Coastguard for Rescue Coordination Centres, Coastguard Rescue Centres and radio sites, UK Maritime Services Marine Offices and other key functions of the Maritime & Coastguard Agency (MCA) such as the Agency Headquarters (HQ). Maintaining its properties together with an ongoing capital expenditure programme of c£6m per annum upgrading, refurbishing, and fitting out properties.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

The Facilities Manager (FM) has responsibility for the effective delivery of facilities services for all building users including staff, visitors, clients and tenants. The Facilities Manager is responsible for ensuring that the physical environment is fit for purpose in terms of premises, the facilities are fully compliant with regard to health and safety and that the organisation has the appropriate level of FM services and support for their operational requirements.

Your responsibilities will include, but aren’t limited to:

• Oversee and manage on a day-to-day basis the Total Facilities Management (TFM) contract ensuring that the Agency’s buildings are appropriately maintained, safe and compliant within the agreed budget.
• Manage, monitor and improve the Facility Management Services that are provided via third parties ensuring they are delivered as specified the required quality and standards against agreed Key Performance Indicators and within the budget agreed.
• Responsible for developing, agreeing and implementing processes, procedures and guidance to support those (Building Custodians) responsible at site level.
• Manage a program of audits on the Agency’s buildings and facilities to check that the contract specification is being complied with and works/services are to the required standard.
• Undertake reactive and remedial works as necessary in order to ensure buildings are fit for purpose, safe and compliant. Produce briefs and specifications in conjunction with the relevant stakeholders and internal clients. Make sure works are carried out after liaison with colleagues throughout the Estate.
• Oversee the facilities management services within the Spring Place Head Office fulfilling the role of ‘building custodian’ with the Facilities team providing help/support and advice to HQ staff whilst also supporting the HM Coastguard Joint Rescue Coordination Centre and Daedalus facilities.
• Audit contractor works on site (either directly or indirectly) to check compliance with Construction & Design Management regulations (CDM) health and safety requirements. Work closely with colleagues in the Health & Safety team and ensure working practices within your area of responsibility are compliant with legislative and MCA policies and procedures.
• Review the information provided from inspections undertaken by and the recommendations made by the TFM contractor with regard to lifecycle upgrades and replacements and make recommendations to the Head of Facilities, Head of Property and Assistant Director of Estates in respect of any remedial or replacement project works to include an evaluation of costs, timescales, and impacts.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview 1

Stage 3: Interview 2 and Presentation

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

• Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (500-word count). Please provide evidence of the following:
• Significant relevant experience within a Facilities Management environment.
• Experience of managing a Facilities Management contract and associated stakeholder relationships (internally and externally).

The sift will take place week commencing 14/09/2026

Stage 2 and 3: Interview and Presentation

At interview stage 1, you will be assessed against the following Success Profile elements:

• Behaviours – Delivering at Pace
• Experience

At interview stage 2, you will be assessed against the following Success Profile elements:

• Behaviours – Delivering at Pace, Communicating and Influencing, Working Together, Managing a Quality Service
• Experience

You will also be required to create and deliver a presentation to assess against Managing a Quality Service . Guidance will be provided if you are invited to interview.

The interviews will take place week commencing 28/09/2026.

The first round of interviews will be conducted online via Microsoft Teams and the second round will be in person at our Southampton office (Maritime and Coastguard Agency, Spring Place, 105 Commercial, SO15 1EG). Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

Feedback on your application can only be provided if you attend an interview or assessment.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

• Hate speech or discriminatory behaviour
• Threats or acts of violence
• Illegal activity or substance misuse
• Sexually explicit material
• Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Feedback will only be provided if you attend an interview or assessment.