Executive Assistant & Business Support
Department for Science, Innovation & Technology
- Department
- Department for Science, Innovation & Technology
- Location
- London
- Openings
- 1 post
- Grade
- HEO
- Salary
- £40,850 to £44,595
- Closing
- 3 days left
- Profession
- Administration, Project & Programme Delivery
- Contract
- Permanent
- Security clearance
- BPSS
- Working pattern
- Flexible working, Full-time
Job summary
The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.
Our priorities are to drive a modern digital government, by:
- joining up public sector services
- harnessing the power of AI for the public good
- strengthening and extending our digital and data public infrastructure
- elevating leadership and investing in talent
- funding for outcomes and procuring for growth and innovation
- committing to transparency and driving accountability
We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.
We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.
The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.
Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.
Please note
Former DSIT recruitment campaigns are continuing as usual, but candidates should be aware that following the Government’s announcement on the changes to some civil service departments, roles will be subject to the machinery of government moves and will ultimately be in one of the new departments. We will provide more information if you are selected for a role. This work remains of high importance to the civil service, and we thank you for your continued interest.
What they’re looking for
- Executive Support, Diary and Inbox Management – lead on managing inbox, calendar and logistics for the GOV.UK Director and potential diary and executive support to other deputy directors within the directorate. Proactively balancing competing priorities to maximise available time, de-conflicting appointments, rearranging schedules and coordinating logistics for internal and cross-government meetings including with senior officials and Private Offices, sometimes at short notice. Build good working relationships with Private Offices and senior stakeholders so information is shared quickly.
- Senior Leadership Management: Develop deep understanding of Senior Civil Servant(s) priorities to effectively flag emerging issues they should be aware of, and act where necessary to support by building relationships with key senior stakeholders and their Private Offices to ensure they are kept up to date and informed of key decisions and trade-offs. Act as a conduit for information flow between the Director and wider programme teams.
- GOV.UK Connect Hub PMO Support – Support PMO and project activity across governance, reporting and delivery tracking. This includes keeping action logs up to date, gathering inputs, chasing follow-ups and helping prepare agendas, papers, notes and decisions. Covering the GOV.UK Connect Hub mailbox if necessary, ensuring timely triage and response to queries.
- HR, Finance & Operational Support – Support recruitment, onboarding and team operations within the Hub, including coordination of recruitment processes and documentation. Provide support on financial administration and basic budget tracking as required.
- Business Management: Maintain oversight of overall Hub priorities, actions and key deliverables alongside and in support of G6 Head of Hub and G7 leads.
- Project Delivery Support: Ad-hoc project delivery support and coordination of cross-government meetings, including agendas, papers, notes and action tracking. Act as a point of contact within the Hub for general information, responding to queries and ensuring key stakeholders are directed to the appropriate sources.
- Essential Criteria
- Experience in business management, administration, or executive support roles for senior leaders.
- Strong organisational and multitasking abilities to organise a daily workload by priorities and able to meet deadlines in a fast-paced, dynamic environment
- Excellent written and verbal communication skills, with the ability to communicate concisely and coherently to a wide variety of audiences.
- Good personal resilience, comfortable with ambiguity, able to adapt to competing priorities and work flexibly.
- Strong and supportive team-player, able to work at pace and pick up and resolve urgent requirements independently.
- Ability to identify opportunities to improve office processes and ways of working across the team, helping to maintain efficiency for the Director and wider directorate.
- Ability to manage correspondence and sensitive information.
- Proficiency in Microsoft 365/Google productivity suite and digital tools.
- Desirable Criteria
- Understanding of programme, PMO or delivery environments.
- Experience in business management and information management.
- Experience supporting recruitment or onboarding processes.
- Experience in financial administration or budget monitoring.
- Familiarity with different productivity apps and software (Slack, One Note, Trello etc).
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours at HEO level. Each one links to worked examples.
Job description
The GOV.UK Connect Hub plays a central role in setting up the new GOV.UK Connect directorate and its programme of work. It provides support in three areas: business operations, PMO and programme support. The main responsibilities of the Hub are:
- Joining things up and building ways of working collaboratively across our programme and business operations, policy & engagement, product, engineering & architecture teams and wider across GDS.
- Being the point of contact centrally managing internal communication and information flows across the directorate and wider across GDS.
- Providing business management support including finance & commercial management, resource management, recruitment, onboarding etc.
- Setting up PMO practices across governance, change management, assurance, reporting and tracking, including risks, assumptions, issues and dependencies.
- Leading on strategic programme management including business case development, programme evaluation, benefits forecasting and realisation, research and economic analysis.
The jobholder will provide comprehensive business management and executive assistant support to the Director of GOV.UK Connect. They will ensure smooth administrative operations and support the delivery of the Hub’s objectives providing regular PMO support, supporting reporting and recruitment, and supporting the Hub team with administration and logistics as required. The role involves close working with the Director, the Senior Leadership team and wider GDS.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
After submission of the first stage of your application you will be invited to complete a Civil Service Management Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 16th November 2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
Applications will be sifted on CV and Personal Statement.
Applications will be sifted on personal statement.
The interview will consist of behaviour and strength-based questions.
All online tests will be unavailable for candidates for the entire weekend of 14 November, between midnight on Saturday 14 November and 6am on Monday 16 November.
Sift and interview dates to be confirmed.
Further Information
Former DSIT recruitment campaigns are continuing as usual, but candidates should be aware that following the Government’s announcement on the changes to some civil service departments, roles will be subject to the machinery of government moves and will ultimately be in one of the new departments. We will provide more information if you are selected for a role. This work remains of high importance to the civil service, and we thank you for your continued interest.
Reasonable Adjustment
We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.
Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our DSIT Candidate Guidance. A DSIT Plain Text Version of the guidance is also available.
We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If successful and transferring from another Government Department a criminal record check may be carried out.
New entrants are expected to join on the minimum of the pay band.
A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
Candidates who meet the minimum benchmark may be placed on a Reserve List for consideration for similar roles, including those at a lower grade. Candidates who narrowly miss the benchmark and are not placed on the Reserve List may still be considered for an offer in a similar role at a lower grade.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to the Department for Science, Innovation and Technology from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).
DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours at HEO level. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
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