DIO - Regional Technical Team Support
Ministry of Defence
- Department
- Ministry of Defence
- Location
- Andover
- Openings
- 1 post
- Grade
- HEO
- Salary
- £37,720
- Closing
- 19 days left
- Profession
- Project & Programme Delivery, Engineering, Science
- Contract
- Permanent
- Security clearance
- SC
- Working pattern
- Flexible working, Full-time
Job summary
Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe!
Learn much more about DIO in our Candidate Information Guide attached or view our YouTube video to see more about our work.
Regional Delivery (RD) South West RFCA (Reserve Forces & Cadets Associations) are responsible for the effective management and maintenance of the MOD built estate across the region. We support our customers throughout an extensive geographical area and are committed to the provision of appropriate Infrastructure Services, Facilities Maintenance and customer directed billable works programmes.
The Regional Technical Team (RTT) is looking for an enthusiastic, hardworking individual to enable the delivery of successful outcomes as part of a team ensuring that DIO meet the high standards expected of a government body, responsible for ensuring compliance with all agreed DIO, MOD and government processes and procedures.
The post advertised is for 37 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees. Flexible working patterns will be considered.
The objectives cannot be delivered within reduced hours or through job share, the role entails the management of a high volume of complex outputs which requires consistent and rapid resolutions due to safe and legal compliance and potential risk to lives. The role also includes but is not limited to remote management of work and challenging stakeholder management with diverse customers that require access to a single point of contact full time
What they’re looking for
- We are looking for the following essential criteria for the role:
- Strong interpersonal skills and customer focused delivery
- The ability to work on your own initiative within a wide ranging but structured environment and to adapt to changing priorities and tight deadlines
- Experience in Building and Civil Engineering infrastructure and facilities management
- Utilisation Microsoft Office Applications (Outlook, Excel, Teams etc) to support work outputs
- Understanding and following estate and property related legislative, statutory, regulatory and professional requirements.
- Relevant experience of working in highly collaborative environments and/or matrix managed organisations
- Desirable Experience
- A recognised professional/technical qualification in a Facilities Management, Construction or Building Services related field with 5 years practical experience at an appropriate level
- A full UK driving licence will be advantageous. The candidate will be site based but there may be a requirement for occasional travel to multiple establishments or nationally. Please note Public Transport is not available to many of our locations.
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours at HEO level. Each one links to worked examples.
Job description
The role has wide ranging requirements with plenty to engage your interest! Interactions across DIO, Industry and wider Government will be an important aspect utilising your communication skills effectively. You will be required to deal with sensitive matters and manage customer expectations.
Key responsibilities include providing an efficient administrative support service to the RTT and Technical Managers. This is to ensure compliance, governance and professional standards are applied effectively by all SW Regional staff.
- Driving forward effective monitoring of tasks; particularly the publication/management and closure of Safety Alerts, assisting in the creation and development of the South West Safe & Legal (S&L) programme
- Improving consistency and standardisation of Technical Bulletins, Safety Alerts, and Information Notices from Centre of Excellence (CoE) and Technical Services (TS). This includes Technical Publications (JSP’s, BS, DIO Policy, and Technical Documentation)
- Progressing of the RTT assurance checks and resulting actions
- Updating the team SharePoint On Line (SPOL) pages and associated information ensuring owners of information are informed when references are outdated. Ensuring governance and processes are updated and align with appropriate guidance
- Developing and utilising a network of colleagues to seek out and implement continuous improvement, considering existing relationships and agreed ways of working
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.
Civil Service Behaviours Applications will be sifted on the identified Success Profile elements, plus Job History and Personal Statement (500 word limit). However, in the event of a high number of applications, the sift will be conducted on the lead behaviour Managing a Quality Service.
Candidates will be required to provide CV details to include job history.
Candidates will be required to provide a Personal Statement. (500 Words)
At sift you will be assessed against your CV and Personal Statement and the following behaviours:
- Managing a Quality Service
At interview you will be assessed against the above along with the following behaviours:
- Communicating & Influencing
- Delivering at Pace
- Managing a Quality Service
We want to offer opportunities to all who are successful at interview for our roles, but this isn't always possible, so we do hold candidates on an active reserve list for 12 months.
- Interviews are expected to take place in person at Marlborough Lines, North Site, Andover
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours at HEO level. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
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