Events and Stakeholder Engagement Manager
Registers of Scotland
- Department
- Registers of Scotland
- Location
- Edinburgh
- Openings
- 1 post
- Grade
- HEO
- Salary
- £41,026 to £46,968
- Closing
- 2 days left
- Profession
- Administration
- Contract
- Fixed term
- Security clearance
- BPSS
- Working pattern
- Full-time
Job summary
The role
The role sits within a multi-disciplinary, multi-skilled and multi-channelled communications and engagement team, servicing Registers of Scotland and all its programmes of activities.
Developing comprehensive communications and engagement strategies for products, services, projects and programmes as a whole, the Communications and Engagement team delivers consistent value to the organisation.
Engaging with stakeholders and customers, either through delivering full scale events, forums, workshops or other similar activities, or attending third party events as delegates, exhibitors, speakers or sponsors, Registers of Scotland undertakes a wide programme of events activity.
The role holder will take responsibility of a portfolio of activities and take ownership of end-to-end delivery of events campaigns. They will have the support of colleagues from across the Communications and Engagement team as well as across the business but be expected to take the lead in understanding requirements, planning, delivering and evaluating activities.
Please note this post is available as a 12 months fixed term contract.
What they’re looking for
- Essential Criteria – Skills and Attributes for Success
- Experience/Technical
- We will assess you against the following Experience and Technical skills during the application and assessment process:
- Experience
- Experience of planning and effectively delivering high quality, small, medium and large-scale events within budget and in a timely manner.
- Experience of managing multiple priorities and projects simultaneously, adapting to changing requirements and deadlines.
- Technical
- Educated to degree level within a relevant field of events, marketing, or communications and/or have relevant experience and a proven track record delivering within an events environment.
- Behaviours
- At application and assessment stage, you will be scored against all Behaviours:
- Managing a Quality Service
- Ability to understand stakeholder requirements and deliver events and engagement activities that meet agreed objectives and quality standards.
- Focus on delivering value for money through the effective use of resources and efficient ways of working.
- Making Effective Decisions
- Strong analytical skills, with the ability to evaluate information from multiple sources to make informed and evidence-based decisions.
- Ability to assess competing priorities, identify risks and make sound judgements in a fast-paced environment.
- Communicating and Influencing
- Excellent written and verbal communication skills, with the ability to tailor messages to a range of audiences.
- Ability to build and maintain effective relationships with internal and external stakeholders, influencing decisions and securing support for agreed outcomes.
- Changing and Improving
- Experience of evaluating the effectiveness of events and engagement activities, using feedback and insights to identify opportunities for improvement.
- Demonstrable commitment to continuous improvement, with a track record of implementing changes that enhance service delivery, stakeholder experience and organisational outcomes.
- Full behaviour descriptors and more details on Civil Service Success Profiles.
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours at HEO level. Each one links to worked examples.
Job description
On a typical day you will…
- Develop and implement targeted engagement and events plans and briefs that meet the needs of Communications and Engagement activities and support our corporate objectives
- Provide on-the-day virtual and live event delivery
- Engage effectively with senior management, provide comprehensive and accurate event briefs and pre-event support
- Develop campaign collateral that is fit for purpose, consistent with brand guidelines and RoS tone of voice
- Evaluate effectiveness of events and provide insight into continuous improvements
- Support the development of overall campaign plans by providing expert events and engagement insight and knowledge of effective practice
- Maintain a calendar of events, using insight derived from across the business to populate the calendar, highlighting opportunities
- Ensure all activities undertaken are value adding, with clear objectives and tangible benefits
- Work closely with colleagues to share knowledge and insight and collaborate with digital communications, account management, internal communications and campaign delivery teams to ensure a streamlined and joined up approach to departmental activity
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.
Stage one - Application Process
To apply, click on 'Apply now' and complete the online application form.
You will need to submit:
1. A CV outlining your career history and how you meet the technical/experience criteria (max 4 pages).
2. Responses explaining how you meet the required behaviour aspects of the role (maximum 300 words per answer in the spaces provided).
Please note:
- If we receive a high volume of applications, we may complete an initial sift on the experience criteria.
- We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed.
- Applications that are not accompanied by CVs or responses exceeding 300 words per behaviour will not be considered.
- We would strongly recommend that your behavioural answers are in the STAR format (Situation, Task, Action & Result) and preparing your answers using software such as MS Word or Google Docs to check your word count before adding to the application form.
- We strongly advise you review our policy on responsible use of AI in the application process. RoS may contact you for a pre-screening call to verify your responses.
- Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles.
Stage two – assessment
If successful at application stage, you will be invited to an in-person interview which will include the following:
- A behaviour-based interview
- A case study exercise requiring you to develop and present an engagement event plan
Behaviour-based interview questions will be shared with candidates 15 minutes before the assessment begins. This will allow you time to review them and think about the examples you want to use, and how to position them.
Guidance on Interview Notes
- You are welcome to bring notes with you to the interview
- Notes can be either handwritten or typed
- Notes should consist of brief prompts, such as key words or bullet points, to help you structure your responses rather than complete answers
- The interview is a conversation, and we are interested in hearing about your experiences in your own words
Information on Success Profiles
For further information on success profiles, visit our Success Profiles.
Recruitment timeline
- Closing date: Sunday 15 November, 23:59
- Application sift: Week commencing 16 November
- Invites to assessment: Week commencing 23 November
- Interviews: Week commencing 30 November
Please note the above dates are subject to change.
Feedback
Feedback will only be provided if you progress to interview stage.
Reserve List
In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months.
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours at HEO level. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
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