EOI - Lead Application Operations Engineer

Digital, Data and Technology (DDaT)

We are transforming DCMS to meet the needs of a modern, delivery-focused department working on some of government’s highest-priority agendas to drive growth, enrich lives and level-up society.

Our modernisation plans include investing in systems that are fit for purpose, reduce manual work and improve how colleagues across DCMS use technology, data and digital services. This includes developing a strong central digital capability for the department.

We also want to improve how we solve policy challenges by using user-centred design and working in multidisciplinary teams. This is an exciting time to join, as the team is shaping how digital, data and technology support delivery across DCMS.

Our mission is to digitally enable how DCMS delivers its priority outcomes and respond to the changing needs of the sectors and partners we work with. If you want to help shape that journey, this is a great time to join us.

This is a short-term role for a maximum of 1 year, which is available on both level transfer and temporary promotion.

This role is aligned to Lead Application Operations Engineer on the Government Digital and Data Profession Capability Framework.

You will support the effective operation of live services, working with colleagues and suppliers to maintain reliable systems, improve processes, and resolve operational issues.

Key responsibilities include:

• Control IT assets across one or more areas.
• Verify the location and condition of IT assets.
• Identify opportunities for process optimisation, with guidance, and contribute to the implementation of improvements.
• Initiate and monitor actions to investigate patterns and trends, helping to resolve operational problems.
• Consult and engage specialist teams where required.
• Work with and manage supplier contributions to live service operations.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Please discuss this opportunity with your line manager for approval before applying, if successful, you’d be required to start as soon as possible.

Please note: OGD candidates will require prior permission from their line managers to be released on loan should they be successful in securing this role.

To express your interest in this role, please send a statement of suitability of no more than 750 words describing your suitability for the role, along with your CV setting out your career history with key responsibilities and achievements by 17:00 pm on 13th November 2026 to david.booth@dcms.gov.uk.

Your statement of suitability should focus on how you meet the criteria set out above and will also be assessed using the same criteria.

Candidates who are successful at sift may be invited to an interview. The vacancy holder will confirm what to prepare for the interview but will be interested in the candidate's skills, experience and may ask for evidence of Civil Service behaviours.

For further information on this vacancy, please contact david.booth@dcms.gov.uk.

Feedback will only be provided if you attend an interview or assessment.