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Diary Manager

Department for Business and Trade

Department
Department for Business and Trade
Location
London, Birmingham, Salford, Cardiff, Edinburgh, Belfast, Darlington
Openings
1 post
Grade
EO
Salary
£31,778 to £37,486
Closing
Closed
Profession
Administration
Contract
Permanent
Security clearance
BPSS
Working pattern
Flexible working, Full-time, Job share, Part-time

Job summary

We are looking for a highly organised, proactive and resilient Diary Manager to support a group of Deputy Directors (DDs) within a fast paced Grants Delivery Directorate.

You will be part of the Private Office function, ensuring Deputy Directors are effectively supported, their time is optimised, and they are fully prepared for meetings, briefings and engagements.

Alongside diary management, you will provide administrative support to the Deputy Directors and contribute to wider Business Management functions, helping the directorate operate smoothly and efficiently.

This is a varied role requiring discretion, judgement, excellent communication skills, and the ability to build strong relationships across the directorate and with senior stakeholders.

What they’re looking for

  • Skills and experience
  • Essential
  • The below criteria are essential and will be assessed at application stage;
  • Experience of managing complex diaries or supporting senior leaders, using good judgement to prioritise competing demands.
  • Strong organisation skills with attention to detail, including arranging meetings end-to-end and ensuring papers/actions are handled efficiently.
  • Ability to build effective working relationships with a wide range of stakeholders and communicate clearly and professionally.
  • Ability to work flexibly and at pace, managing multiple tasks, and adapting plans quickly when priorities change.
  • High levels of discretion, integrity and ability to handle sensitive information appropriately.
  • Confident user of Microsoft Office, particularly Outlook calendar management (and Teams/Word/Excel/SharePoint).
  • Desirable
  • The below criteria are desirable only. These will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates;
  • Experience of working in (or alongside) a Private Office environment and supporting senior decision-making processes (e.g., clearances and commissions).
  • Experience of minute-taking and maintaining action logs/trackers.
  • Experience supporting corporate/business management activities such as planning cycles, returns, and workforce information.
  • Experience of providing recruitment administrative support.

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at EO level. Each one links to worked examples.

Job description

Key responsibilities

  • Proactively manage senior diaries and priorities, balancing complex and competing demands for Deputy Directors, resolving clashes early and protecting time for the Directorate’s most important work.
  • Coordinate meetings and actions, ensuring they are purposeful and well‑run -arranging logistics, circulating agendas and papers, capturing decisions, and maintaining action trackers so outcomes are followed through.
  • Handle commissions, clearances and urgent requests with confidence, checking submissions are complete and correctly routed, monitoring deadlines, and tracking progress to ensure timely, high‑quality responses.
  • Plan and manage travel, visits and logistics, making sure arrangements are smooth, compliant and well thought through, including travel, accommodation and office bookings.
  • Coordinate across teams and maintain planning visibility, working closely with Private Offices, directorates and partner teams to align plans, share key information, and maintain visibility of senior leader availability through the Directorate leave planner.
  • Improve ways of working and provide flexible support, spotting issues early, resolving problems pragmatically, and suggesting improvements; handling sensitive information with discretion; and
  • Providing flexible support across the Private Office and Business Management Team as priorities shift.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.

Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

To apply for this post, you will be asked to complete the following as part of the online application:

  • A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
  • A Personal Statement of up to 500 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.

Your application will be sifted against the Experience criteria of the Civil Service Success Profiles.

It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date, though this is subject to change.

We aim to sift both the CV and the Personal Statement but, in the event of a large number of applicants, an initial short sift may be conducted on the CV only. Candidates who pass the initial sift of the CV will either progressed to a full sift where the Personal Statement is then assessed, or progressed straight to further assessment/interview.

Candidates who pass the sift will be invited to interview, where we will assess you on the Success Profiles elements of Behaviours.

Please note, following a recent change to the Machinery of Government, the Department for Business and Trade (DBT) will be renamed to the Department for Business, Innovation, Science and Trade (BIST) as of 20th July 2026. BIST will connect the UK’s world-class science and technology base directly to the businesses, places and workers that will drive good growth across the country. Such changes will not affect the selection process for this campaign; however, we wanted to take this opportunity to advise you of the recent changes to our department.

You can find further information here regarding recent governmental changes Machinery of Government changes: Fact Sheet - GOV.UK.

Reasonable Adjustments

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.

Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.

Further Information:

  • A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
  • Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
  • The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.
  • New entrants are expected to join on the minimum of the pay band.
  • Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
  • A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
  • Terms and Conditions are attached. Please take time to read the document to determine how these may affect you.
  • Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
  • Candidates that do not quite meet the standard for this role may be offered a position at a lower grade.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

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