Deputy Director of Resourcing and Talent

We are seeking a forward thinking, progressive and outcome focused leader to shape and deliver HMRC’s integrated approach to resourcing and talent. This pivotal role will determine how HMRC engages, attracts, develops and retains diverse talent, building sustainable pipelines for critical roles and capabilities.

Working as a visible enterprise leader and strategic partner to senior leaders, you will support HMRC’s transformation agenda, future operating model and workforce plans through an effective resourcing and talent strategy with high-quality delivery.

By aligning attraction, recruitment, apprenticeships, employer brand, outreach, onboarding and talent retention, you will ensure HMRC has the diverse skills, capability and capacity needed to modernise the tax and customs system, improve customer outcomes and deliver its organisational priorities.

You will exercise corporate leadership beyond your immediate remit, contributing to collective decisions, championing HMRC-wide priorities and taking shared responsibility for the organisation’s performance, culture and outcomes.

• Lead and deliver an integrated resourcing, talent and apprenticeship strategy that directly supports HMRC’s transformation agenda, future operating model, strategic workforce, capability and location priorities.
• Translate workforce plans, transformation milestones and skills intelligence into sustainable, diverse external and internal pipelines for critical, scarce, entry-level and senior roles.
• Lead end-to-end recruitment services, including volume, specialist, executive and contingent labour, while assuring pace, quality, value for money and candidate experience.
• Lead HMRC’s apprenticeship centre of expertise, covering programme design, employer-provider and third-party provision, learner experience, governance, quality assurance and inspection readiness.
• Shape how HMRC engages, attracts and retains diverse talent by strengthening its employer proposition, widening regional and community outreach, removing barriers and creating inclusive pathways into and through the organisation.
• Provide visible enterprise leadership across HMRC, aligning business groups, professions, academies, workforce planning, finance, commercial and HR partners behind a shared talent agenda and the workforce outcomes required for transformation.
• Drive innovation through technology, artificial intelligence, data, employer branding and improved attraction, assessment, onboarding and learner journeys.
• Establish strong governance, performance measures and assurance across recruitment and apprenticeships, using evidence to improve outcomes and demonstrate impact.
• Ensure compliance with employment law, Civil Service recruitment requirements, apprenticeship funding rules, regulatory expectations, procurement obligations and internal controls.
• Lead strategic workforce investment, including budgets, contracts, suppliers, contingent labour expenditure and effective use of available apprenticeship funding.
• Shape and influence cross-government policy and practice, building strong partnerships and positioning HMRC as a leader in resourcing and talent.
• Lead, inspire and develop multidisciplinary teams, setting a clear strategic direction and creating an inclusive, high-performing culture focused on professional excellence, innovation, collaboration and continuous improvement.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

For full selection process details please see attached Candidate Pack

• PLEASE NOTE: due to workforce restrictions, Newcastle is only available to existing HMRC employees.*

Feedback will only be provided if you attend an interview or assessment.