Deputy Director Head of Hybrid Cloud Services

DWP is looking to fill a role in the Digital Technology Services directorate.

The Head of Hybrid Cloud Services (HCS) will play a critical role in the design, build and operation of the Department’s strategic hosting environments in hyper-scale public cloud, as well as its on-premises hosting infrastructure.

They will do this in partnership with senior colleagues within DWP and other Government Departments.

They will lead a function of circa 200 people, which is focussed on providing a portfolio of hosting products and services to support the operation and transformation of DWP applications underpinning the delivery of the Department’s services.

Hybrid Cloud Services supports workloads for over 22 million customers, 84,000 employees and 2000 engineers.

To hear more about working for DWP:

To hear from the Vacancy Holder, Kenny Robertson about Hybrid Cloud Services:

As part of DWP Digital and Transformation Group Technology Services play a pivotal role in delivering the DWP 2030 Strategy.

The ambition is clear: by 2030, DWP will be a more digital organisation, delivering great customer service through a modern workforce, while becoming more efficient and cost-effective. Technology Services sits at the heart of making that vision a reality. Everything we do is focused on protecting critical live services while driving transformation at pace, whether through modernising our infrastructure, embedding AI into the way we work, strengthening our security, or investing in the skills and capabilities of our people.

For more information about the key responsibilities for this role please view the candidate pack attached in the advert.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application Process

To apply for this post, you will need to complete the online application process outlined below no later than 23:55 on Monday 26th October 2026

• A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years;
• A personal statement (maximum 1250) explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification.

Failure to submit both documents will mean the panel only have limited information on which to assess your application against the criteria in the person specification.

We will try and offer as much flexibility as we can, but it may not be possible to offer alternative dates for assessments or interviews. Please note, assessments will be held on 11th November and face to face interviews are scheduled for 26th November for all shortlisted candidates.

As part of the online application process, you will be asked a number of diversity-related questions. If you do not wish to provide a declaration on any of the particular characteristics, you will have the option to select 'prefer not to say’. All monitoring data will be treated in the strictest confidence and will not be provided to the selection panel. The information you provide when submitting your application will help us monitor our progress towards the Civil Service becoming the most inclusive employer.

A reserve list will be held for up to 12 months, which we may use to fill future similar vacancies for candidates who are considered appointable following interview.

Please see attached Candidate Pack for further information regarding the role and recruitment process.

Reasonable Adjustments

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, especially those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact senior.recruitment@dwp.gov.uk as soon as possible, before the closing date to discuss your needs. Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what additional support or adjustments you might need during the recruitment process.

For further information regarding reasonable adjustments, please see following link: Reasonable Adjustments , Civil Service Careers

Feedback will only be provided if you attend an interview or assessment.