CSM - Programme Delivery Managers

Are you ready to lead one of the most ambitious transformation programmes in Defence? The Ministry of Defence (MOD) is seeking an experienced Programme Delivery Manager to deliver the Corporate Services Modernisation (CSM) Programme, a top strategic priority for MOD.

Corporate Services underpin the daily operations of 250,000 people across Defence. From payroll to procurement, these services are critical to mission success. MOD is modernising HR, Finance, and Commercial services through policy, process, organisational, data, and systems transformation, aligned with the Government Shared Services Strategy. More information on the Shared Services agenda can be found through this link: A Shared Services Strategy for Government - GOV.UK (www.gov.uk).

Our ambition is to:

• Enhance user experience through simplified processes, intuitive systems, and responsive support.
• Enable data-driven decision-making using Oracle ERP, HCM, and EPM technologies, integrated analytics, and AI.
• Improve productivity and efficiency by automating transactions, optimising shared service centres, and reducing costs for reinvestment into frontline Defence.

Role summary:

These roles will play a central part in strengthening delivery grip across the Corporate Services Modernisation Programme. Working across central programme teams, project delivery teams, functional workstreams and delivery partners, the postholders will help maintain a coherent view of progress, risk, dependencies and delivery confidence across a complex, high-profile transformation environment.

The two roles will have similar skill requirements but different areas of focus. One role will focus on maintaining the strategic programme schedule and integrated delivery picture, while the other will work more closely with selected projects to oversee, track and support delivery. Both roles will use tools such as Jira and Microsoft Project to support planning, RAID management, reporting and senior decision-making.

This position is advertised at 37 hours per week. Due to the nature of the role, job share arrangements may be considered, subject to the requirement that full-time hours are fully covered

Key responsibilities will include:

• Lead the development and maintenance of integrated programme plans, schedules and delivery milestones, ensuring alignment with CSM objectives, MOD priorities and the Government Shared Services Strategy.
• Maintain a clear and accurate view of programme progress, risks, issues, assumptions and dependencies, using tools such as Microsoft Project, Jira and programme reporting dashboards.
• Work with project teams, delivery managers, planning leads and RAID managers to strengthen delivery grip, improve schedule quality and ensure risks and dependencies are actively managed.
• Support the operation of an integrated PMO model across central programme teams, embedded project teams, transformation delivery partners and system integration partners.
• Produce high-quality programme reporting, analysis and briefing products for senior governance forums, including Programme Boards, Sponsor Groups and external assurance or audit activity.
• Support the management of exit criteria, key deliverables and assurance evidence across allocated work areas, ensuring delivery products are complete, coherent and decision ready.
• Build effective relationships across a complex stakeholder environment, bringing together inputs from HR, Finance, Commercial, Digital, Change, Governance and partner teams.
• Identify delivery challenges early, escalate issues appropriately and recommend practical actions to improve delivery confidence.
• Support continuous improvement of programme controls, planning, RAID, assurance and governance processes.
• Contribute to a positive, collaborative and delivery-focused culture across the CSM Programme.

Practitioner of either MSP, MOP, MOR or any other APM equivalent.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability. (750 Word count)

At sift, Candidates will be assessed their CV, Statement of Suitability against the following:

Behaviours:

• Leadership
• Communicating & Influencing

Technical Skills:

• Project Delivery Capability Framework - Risk and Issue Management

Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, the sift will be conducted on your Personal Statement only.

At interview, Candidates will be assessed against the following:

Behaviours:

• Leadership
• Communicating & Influencing
• Delivering at Pace
• Seeing the Big Picture
• Making Effective Decisions

For the application for and at interview you will be asked to provide working-level evidence of understanding and experience in one of the following competencies as listed in the Project Delivery Capability Framework; Project delivery capability framework - Government Project Delivery

Technical Skills:

• Project Delivery Capability Framework - Risk and Issue Management

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.