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Content Designer
HM Land Registry
- Department
- HM Land Registry
- Location
- London, Coventry, Durham, Croydon, Gloucester, Weymouth
- Openings
- 1 post
- Grade
- HEO
- Salary
- £41,224
- Closing
- Closed
- Profession
- DDaT
- Contract
- Permanent
- Security clearance
- BPSS
- Working pattern
- Flexible working, Full-time, Part-time
Job summary
HM Land Registry's services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales.
It is an exciting time for HM Land Registry as we continue on a major transformation programme. HMLRs ambition is to become the world’s leading land registry for speed, simplicity and an open approach to data.
We are looking for Content Designers to join our User-centred Design Team. You will design accessible, easy-to-use public services that work across multiple channels, devices, browsers and platforms.
Check out the video below to see what it is like to work in Digital Careers at HMLR:
What they’re looking for
- To be successful in this role, you will have the following Technical Skills and Qualifications:
- Creating clear, consistent content for public services
- Creating usable, responsive and accessible user interfaces
- You will also have the following experience:
- A strong grounding and experience in user-centred content design, from concept to final delivery
- Knowledge of what good end-to-end public services look like and the importance of designing content in an inclusive, accessible way.
- Understanding user needs, participating in research activities and using research to inform the design
- Delivering content audits, plans, recommendations, solutions and quality assurance activity
- Evaluating content performance and using it to create actionable insight
- Analysing qualitative and quantitative user research to get evidence for your designs
- Identifying constraints and communicating these effectively to others in your team
- Due to the nature of the role regular travel to other HM Land Registry offices may be required, including some overnight stays.
- Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable, however this will not be assessed during the process.
- Under HM Land Registry’s hybrid approach to working you will be expected to spend at least 60% of your working time in your contracted home office. You must live within a commutable distance of your chosen office.
- For more information about the role and the full Person Specification, please see the attached Job Description.
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours at HEO level. Each one links to worked examples.
Job description
As a Content Designer, you will work as part of a multidisciplinary agile team with other digital and technical experts to deliver one or more digital services. You’ll be responsible for designing content for HM Land Registry services and contributing to our blog. You’ll advocate for users to make sure we provide content that meets their needs.
As a content designer, you will:
- Create, update and review content at all stages of the end-to-end user journey
- Be comfortable using evidence, data and research to make content decisions
- Build relationships across HM Land Registry to focus on the needs of the user and to influence stakeholders
- Contribute to and use the agreed style guides and design patterns, making sure appropriate content is shown to the user in the right place and in the best format
- Start from discovery and work closely with user researchers, service designers and interaction designers
You will be a confident and competent designer who can develop designs based on evidence of user needs and organisational outcomes.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
To apply, please copy and paste your CV onto the online application form when prompted, detailing your qualifications and work history.
Your CV will be assessed against the Essential Experience criteria as listed in the attached Job Description.
The Personal Statement section (in no more than 750 words) should be used to outline your skills and experience for the role and detail how you meet the essential experience criteria listed below:
- A strong grounding and experience in user-centred content design, from concept to final delivery
- Knowledge of what good end-to-end public services look like and the importance of designing content in an inclusive, accessible way.
- Understanding user needs, participating in research activities and using research to inform the design
In the event of a high volume of applications for this vacancy, an initial sift will be conducted on the lead criteria 'A strong grounding and experience in user-centred content design, from concept to final delivery' and a full sift only carried out on those applications that pass the initial sift stage.
Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.
The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a virtual interview from week commencing 26 October 2026.
Prior to your interview, you will be required to complete a short technical task, which will form part of the interview discussion. Further details will be provided in your invitation to interview.
The blended interview will assess the essential Technical and Experience criteria and behaviours listed in the Job Description, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.
Please note, the desirable criteria will only be assessed in the event of a tie-break between candidates.
Candidates may refer to notes within their interview, but they should be used as a prompt only.
You should ensure you read the attached Job Description fully before submitting an application.
HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage may be invited to attend an interview. If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.
Candidates should be aware that any travel expenses incurred when attending interviews for this role will not be covered by HMLR.
Visa Sponsorship
Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa.
You must ensure you have the appropriate right to work in the UK before applying.
You can find more information on how we use your personal data on our website.
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours at HEO level. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
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