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Compliance Officer

Driver and Vehicle Licensing Agency

Department
Driver and Vehicle Licensing Agency
Location
Swansea
Openings
6 posts
Grade
EO
Salary
£32,027
Closing
10 days left
Profession
Administration, Operational Delivery
Contract
Permanent
Security clearance
BPSS
Working pattern
Flexible working, Full-time, Job share, Part-time
Apply on Civil Service Jobs

Job summary

Can you use your judgement and attention to detail to assess complex information and make confident, evidence-based decisions?

Have you got the communication and organisational skills to manage competing priorities and build effective relationships with customers and colleagues?

Are you ready to develop your technical expertise and play a key role in supporting vehicle certification for the global automotive industry?

If so, we’d love to hear from you!

The team plays an important role in supporting the automotive industry by assessing vehicles and components against relevant legislative standards and granting Type Approval certification.

You will join a knowledgeable and collaborative team responsible for reviewing approval applications from manufacturers operating across the global automotive industry. The team works together to assess compliance, manage workloads and deliver accurate and timely certification decisions in line with business priorities.

Working in a supportive and people-focused environment, you will build your technical knowledge, work closely with colleagues and manufacturers, and contribute to maintaining high standards of vehicle certification. The team champions development, recognition and involvement, while working in accordance with Civil Service values.

Joining our department comes with many benefits, including:

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
  • Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA:

DVLA – Home , Civil Service Careers

What they’re looking for

  • To be successful in this role you will need to have the following experience:
  • Experience of assessing detailed information and making evidence-based decisions against defined standards or requirements.
  • Experience of managing and prioritising workloads to meet deadlines and performance targets.
  • Experience of communicating effectively with customers and stakeholders to clarify information and resolve queries.
  • Experience of working collaboratively within a team, maintaining accurate records and contributing to shared priorities.
  • Additional Information
  • We welcome applications from candidates who can speak Welsh and English. Welsh language skills could be useful in this role, but it is not an assessment criterion, so it won’t put you at any disadvantage during recruitment if you aren’t a Welsh speaker. Please note that the application and assessment process will be held in English.
  • Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.
  • Working hours, office attendance and travel requirements
  • Full time roles consist of 37 hours per week.
  • Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.
  • This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
  • The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.
  • If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).
  • Visa Sponsorship
  • Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at EO level. Each one links to worked examples.

Job description

Review applications from automotive manufacturers and assess their compliance against United Nations Economic Commission for Europe (UNECE), GB or UK(NI) legislative standards. Take responsibility for supporting specific workstreams within statutory and non-statutory vehicle certification functions, using your experience to support the issuance of Type Approval Certificates in line with business priorities. Act as the point of contact for internal and external enquiries relating to approval applications within your workstream, liaising with vehicle manufacturers to co-ordinate workload. This role is undertaken in a people focused environment that champions recognition, involvement, development and support for all, and is performed in line with Civil Service values.

Your responsibilities will include, but aren’t limited to:

  • Assess Type Approval applications against relevant automotive standards and make approval decisions.
  • Maintain and develop Type Approval knowledge to broaden technical competence.
  • Manage workloads effectively to meet key performance indicators and deadlines.
  • Collaborate with colleagues to prioritise and manage team workloads.
  • Liaise with applicants to clarify information and support timely application decisions.
  • Maintain accurate records on VCA systems to meet audit requirements.
  • Manage performance, conduct and attendance processes, acting as an Investigating or Decision Officer when required.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's skills and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

  • Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1000-word count). Please provide evidence of your Experience of the following:
  • Assessing detailed information and making evidence-based decisions.
  • Managing workloads to meet deadlines and targets.
  • Communicating effectively with customers and stakeholders.
  • Working collaboratively and maintaining accurate records.

The sift will take place week commencing 02/11/2026

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

  • Behaviours – Delivering at Pace, Managing a Quality Service, Leadership
  • Experience

The interviews will take place from 17/11/2026

This interview will be conducted in person at our Swansea office (DVLA Longview Road, Morriston, Swansea). Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

  • Hate speech or discriminatory behaviour
  • Threats or acts of violence
  • Illegal activity or substance misuse
  • Sexually explicit material
  • Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

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