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Business Support Officer - Environment

Forestry Commission

Department
Forestry Commission
Location
Coleford, South West England, GL16 8BA
Openings
1 post
Grade
AO
Salary
£30,105
Closing
13 days left
Profession
Administration, Engineering
Contract
Fixed term, Loan, Secondment
Security clearance
BPSS
Working pattern
Flexible working, Full-time
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Job summary

As Business Support Officer - Environment, you will play a key role in enabling the effective operation of the West England Forest District Environment team. You will provide high-quality business and administrative support, coordinate activities across the Ecology and Nature Recovery teams, and help drive continuous improvement in systems, processes and communications.

The post holder will report to the Operations Manager – Environment.

What they’re looking for

  • Skills, knowledge & experience
  • Essential professional and technical experience
  • Competent IT user with experience in MS Office suite of applications.
  • Experience of working in a dispersed, and often remote, team.
  • Excellent interpersonal and communication skills and the ability to work as part of a team
  • Strong organisational skills, good attention to detail with a problem-solving approach
  • Experienced at working under pressure handling multiple tasks and prioritising own workload
  • Desirable professional and technical experience
  • Working knowledge and experience of using core Forestry England systems
  • Experience of supporting environmental, land management or public sector teams.
  • Experience of process improvement or continuous improvement initiatives.
  • Qualifications
  • Essential
  • A GCSE in Maths and English or functional skills equivalent.

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at AO level. Each one links to worked examples.

Job description

Key responsibilities & accountabilities

  • Proactively provide outstanding business and administrative support to our district Environment team.
  • Coordinate meetings, workshops and events, including scheduling, preparation of papers, actions tracking and follow-up
  • Lead on identifying opportunities to improve business processes, administrative systems and ways of working, working with colleagues to implement practical solutions that enhance efficiency and service delivery.
  • Coordinate and communicate key business updates, ensuring information is shared effectively between senior managers and operational teams.
  • Act as a trusted first point of contact for the Environment team, responding to enquiries and directing colleagues and stakeholders to appropriate information or support.
  • Act as the Environment team’s representative on the West FD Health and Safety Committee.
  • Any other tasks, reasonably requested by your line manager

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to apply…

We cannot accept applications via email. Please follow the steps outlined below. Any CVs and/or personal statements sent outside the system will not be considered for shortlisting.

You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form.

You will be assessed on experience and behaviour-based questions at interview.

The Behaviours being assessed at interview are –

  • Changing and Improving
  • Delivering at Pace
  • Seeing the Big Picture
  • Working Together

Successful candidates will undergo a criminal record check and the government baseline personnel security standard check.

If you require any reasonable adjustments, please email fcrecruitmentteam@forestryengland.uk.

If candidates pass the interview but are not the leading candidate they can be placed on a reserve list. We may offer candidates on the reserve list for this role the opportunity to be considered for other roles at the same or lower pay bands

If you're planning to use AI to support your application, please ensure you've read our guidelines here first.

Read more about our application process and working with us on the Forestry England website.

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at AO level. Practise STAR answers and get them marked against the same framework.

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