Business Support Executive

We have a great opportunity for a Business Support Executive to join us and work within our Workplace and Business Services. You will undertake support activities for key operational contracts and support the day-to-day management and performance monitoring of critical Facilities Management services and contracts.

In this role, if you haven’t already completed the Government Commercial Function – Contract Management Foundation Course, we will support you through this.

We have 2 Permanent roles and 2 Temporary roles for 6 months with the possibility of being made permanent.

In this role you will actively engage in continuous improvement activities, for both the team and suppliers and become involved in aspects of work within the group including but not limited to Contract Management, Statutory Compliance, Environmental Sustainability, Estate Management and budgeting/financial management.

In addition, the role holder may be required to undertake line management duties and coach and develop their staff.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

How to apply:

Please complete the first stage of the online application form and the Civil Service Judgement Test. If you pass the test, you will then be invited to complete the full online application form, in which you will need to complete a CV and Personal Statement.

The closing date for the test and full application form is 11:55pm on 4th October 2026. You must ensure you build in sufficient time to complete the full application form if you pass the online test. It is recommended that you complete the practice test first. For more information about preparing for the Civil Service Judgement test and access to the practice test, please follow this link:

• Preparing for the Civil Service Judgement Test - GOV.UK

Then please complete your CV to include your work history. We will be scoring your CV against the following essential experience:

• Experience of prioritising a varied workload and handling sensitive information effectively to meet delivery deadlines and unplanned demands.
• Experience of working with multi-disciplinary teams and working with stakeholders across an organisation
• Good level of IT literacy and PC skills including use of MS Office tools.

In your CV, please also include the desirable experience: experience of working in a commercial/contract management environment. Please note you will only be assessed against the desirable experience criteria in the event of needing a tiebreaker at the sift or interview stages.

Complete the Personal Statement section (in no more than 1000 words), please demonstrate:

• Experience of prioritising a varied workload and handling sensitive information effectively to meet delivery deadlines and unplanned demands.
• Experience of working with multi-disciplinary teams and working with stakeholders across an organization
• Experience of handling and influencing customers.
• Effective verbal and written communication skills.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.

Ensure your application form is received by the closing date for receipt of applications –this is 23:55 on the advertised date.

Sift

The sift will take place shortly after the closing date.

In case of a high volume of applications, we will complete a pre-sift on your CV. Then we will complete a second pre-sift on the essential experience:

• Experience of prioritising a varied workload and handling sensitive information effectively to meet delivery deadlines and unplanned demands.

Interview

If successful at shortlisting stage, you will be invited to attend a virtual, blended interview. The blended interview will test the essential experience and behaviours listed in the Job Description, as well as the strengths associated with the role, details will be provided on invitation to interview.

We want to hear your first, unrehearsed, natural response to strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.

We expect interviews to take place during the week commencing 19th October 2026.

Candidates may refer to notes within their interview, but they should be used as a prompt only.

HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people.

If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

Visa Sponsorship

Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa.

You must ensure you have the appropriate right to work in the UK before applying.

You can find more information on how we use your personal data on our website

Feedback will only be provided if you attend an interview or assessment.