Business Manager

Ofgem is Great Britain's independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth.

We're committed to creating a workplace where everyone feels valued, respected and able to bring their authentic self to work. We know that diverse experiences, perspectives and backgrounds strengthen our organisation and help us better serve consumers and communities across Great Britain.

We're looking for an experienced and strategically minded Business Manager to join our People Group. This is a high-profile role working directly with the Chief People Officer, providing leadership and oversight across governance, assurance, business planning, risk management and workforce strategy.

You'll play a critical role in ensuring the People Directorate operates effectively, transparently and in line with Civil Service standards, enabling delivery of Ofgem's strategic priorities and supporting a culture of accountability, continuous improvement and excellence.

Key Accountabilities

• Lead the development and implementation of the Workforce Strategy, including policies, controls and reporting mechanisms.
• Accountable for managing the business planning cyclical process for the Directorate – leading on engagement across all key stakeholders on behalf of the Chief People Officer.
• Lead risk and assurance activities across the People function, managing HR-related risks and supporting internal and external audits.
• Monitor compliance and produce governance reporting, ensuring transparency and accountability in HR processes and decision-making.
• Provide expert advice to senior leaders (including the Board and SEC) and HR teams on governance, assurance and ethical practice, promoting a culture of accountability and continuous improvement.
• Drive enhancements in governance processes, building capability across teams and supporting governance arrangements for major HR programmes and boards.

Key Responsibilities

Strategic Leadership and Service

• Provide clear strategic direction, ensuring the hybrid operating model functions seamlessly and delivers against organisational priorities.
• Deputising for HR Deputy Directors and Chief People Officer as required.

Framework Development

• Lead the design and implementation of HR governance structures, controls and reporting mechanisms.
• Drive improvements in governance processes and promote a culture of learning and accountability.

Risk and Assurance Management

• Identify, assess and monitor HR-related risks and issues.
• Coordinate assurance activities and support audit readiness.
• Drive good practice to ensure the People Directorate are on target to achieve green audits (internally and externally).

Compliance Monitoring and Reporting

• Ensure compliance with Civil Service policies, legal obligations and internal standards.
• Produce regular compliance reports.

Budget Management

• Responsible for the budget management of the portfolio on behalf of the Chief People Officer.

Stakeholder Engagement & Advice

• Provide expert advice to senior leaders, HR teams and business units on governance and assurance matters.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.