Building Services Assistant

We are looking for a Building Services Assistant to help ensure our building remains safe, efficient, and welcoming for all users. Supporting the delivery of building operations, you will assist with a wide range of activities, including visitor management, contractor coordination, routine inspections, and maintaining building standards.

Every day will bring variety as you work closely with colleagues, building users, contractors, and stakeholders to support the smooth day-to-day running of the site. You will help maintain compliance with health and safety requirements, contribute to fire safety arrangements, and assist in creating a safe and professional environment.

This is an excellent opportunity to develop your skills and experience in building operations and facilities management while being part of a supportive team that values professionalism, customer service, and continuous improvement. Your contribution will help ensure our building remains a safe, efficient, and productive place to work.

Please note that this is a Reserved post and therefore it is important that applicants consider whether or not they are eligible to work in a reserved post before they apply. Eligibility includes sole British nationals who do not have any ties to any other nations.

Office attendance details

This is an office-based role based in Taunton, Somerset and is not eligible for hybrid working.

The postholder will be part of a weekly rota to provide office coverage between 07:00 and 19:00, Monday to Friday.

• Act as first point of contact and escalation for building and facilities issues.
• Ensure statutory compliance across facilities, health & safety, and fire safety, under guidance from the Facilities Management team.
• Oversee contractor management, audits, and inspections.
• Support senior leadership with building operations and risk management
• Maintain a safe, efficient and welcoming environment for staff, visitors and partners.

Open to UK nationals only.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Please click "Apply now" where you will be asked to attach your anonymised CV and write a 500 word supporting statement on the below criteria.

Timeline:

• Advert Closes for applications: 2nd November 2026
• Shortlisting: week commencing 9th November 2026
• Interviews: week commencing 30th November 2026

We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates.

Lead Criteria:

We have identified a lead criterion for this role, which we may use to differentiate between applications in the following scenarios:

• To conduct an initial-sift in a high volume of applicants (over 20 applications). This would be conducted after the above pre-sift on the mandatory criteria.
• To establish a merit-order in the event of a tie

The lead criteria for this role is identified below.

Pre-sift criteria:

• Are you eligible for a reserved post, this includes being a sole British national with no ties to any other nations Y/N?

If you do not meet this pre-sift criteria, you will not be taken through to be scored against the sift criteria.

Sift/Shortlist Criteria:

All applications are processed anonymously. You will be asked to write a 500 word supporting statement which covers the criteria below from the person specification for the role:

Experience:

• Experience of working as part of a team and providing a good level of customer service.
• Good communication skills and the ability to deal professionally with colleagues, visitors and contractors.
• An awareness of the importance of health, safety and security in the workplace.
• Reliable and professional, with the ability to remain calm when dealing with problems or unexpected situations.
• Well organised, with good attention to detail and the ability to follow procedures and instructions.
• Proactive and willing to learn, with a positive approach to resolving day-to-day issues.

Both your CV and 500 word supporting statement will be used to score the above.

Interview Criteria:

You will be interviewed against the following criteria:

Civil Service Behaviours (AO level):

• Communication and Influencing
• Delivering at Pace
• Working Together (lead criteria)

See here for further information: Success Profiles: Civil Service behaviours - GOV.UK

Interview Process:

• Single Stage face-to-face Interview at our Headquarters in Taunton, Somerset.
• You will be contacted to book a suitable slot if you are shortlisted.
• Interview will be with a panel of no more than 3 people and will last approx. 45 mins

Onboarding Checks:

In the event you are offered a role with us, you will be required to go through Basic Personnel Security Standard (BPSS) checks which will include Employment and Right to Work Checks. Security Clearance (SC) will need to be obtained prior to the role commencing. You will also need to apply for Developed Vetting (DV) which can be completed while working for us but the offer will remain conditional until DV is gained. Please see our attached Candidate Pack for further details and Terms.

Please note, we are unable to offer visa sponsorship.

Residency Requirements:

DV – reserved

This is a Ministry of Defence reserved post and open to sole UK nationals only. Successful applicants will require Developed Vetting (DV) and therefore need to have resided in the UK for a minimum of 24 consecutive months within the last 10 years.

Feedback will only be provided if you attend an interview or assessment.