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Administration Support (Ref: 23150)

HM Prison & Probation Service

Department
HM Prison & Probation Service
Location
Oxford, Doncaster
Openings
3 posts
Grade
AO
Salary
£29,107 to £30,648
Closing
4 days left
Profession
Other
Contract
Permanent
Security clearance
BPSS
Working pattern
Full-time
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Job summary

Please refer to Job Description

What they’re looking for

  • Please refer to Job Description

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at AO level. Each one links to worked examples.

Job description

HMPPS Band 3 Administration support

This is an excellent opportunity to join Operational Response and Resilience Unit (ORRU), providing essential administrative support that helps keep critical services running effectively.

You will be part of a small HQ support team who provide admin support for the group in in all aspects of their business, procurement, training schedules, finance etc and contributing directly to the effective delivery of national incident management, business continuity and resilience activities, Use of Force training (NTRG), HMPPS Dogs (NDTSG) and much more. Based at Kidlington Oxford, Hatfield Doncaster, London

This is a varied role offering excellent development opportunities within a supportive team environment. It would suit someone who is organised, proactive and enjoys working with a wide range of colleagues while delivering a high standard of administrative support.

Attendance to the office is required at least 3 days a week, to local office base and frequent travel to 3 ORRU bases.

Overview of the job

The post holder will be responsible for maintaining administrative processes within specified timescales for their area of work.

Summary

The post holder will provide administrative support within their team / unit / group. Responsibilities include meeting support, collation of routine information, maintenance of databases and ad hoc administrative tasks.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Organisation of meetings / events, distribution of papers, support taking minutes/notes and writing up minutes
  • Provides a first line of response to telephone calls to the department and directs callers as appropriate to the relevant member of staff.
  • Act as first point of contact for general administrative support as and where required. This may involve chasing up outstanding information, updating and closing down cases on the tracking system, retrieving files/ information and interrogating databases to obtain information.
  • Organise, produce and maintain accurate records for area of work
  • Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department
  • Prepare paperwork for checking by manager, conducting initial checks as required
  • Act as I-Procurement and Quantum Point of Contact requisitioner
  • Maintaining, logging and processing documents for the unit within given timeframe.
  • Monitor the functional mailbox(s) action any issues and where needed log the request in the relevant folder/spreadsheets,
  • Collate stationary request acting as requisitioner for the group
  • Maintain and create relevant databases and ensure they contain accurate data , routinely quality assuring them – this can include restricted or confidential information

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at AO level. Practise STAR answers and get them marked against the same framework.

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