Software Asset Management Lead & IT Asset Manager (SEO & HEO)

We are looking for a SEO Software Asset Management Lead and a HEO IT Asset Manager to join our IT Service Management Practice within the Transformation and Technology directorate

• The HEO IT Asset manager role is multifaceted and crucial for ensuring that our organisation's IT assets are managed efficiently and effectively. This is a vital role in optimising the use of IT assets, ensuring compliance, and supporting the overall IT strategy of the organisation.
• The SEO Software Asset Management Lead role will lead Software Asset Management activity within the Transformation and Technology directorate, ensuring software licences, entitlements, usage, renewals and effective licence positions are managed accurately and proactively.

IT Asset Management (ITAM) is the systematic tracking and utilisation of an organisation’s assets, both physical and digital. It involves cataloguing, deploying, maintaining, upgrading, and responsibly disposing of assets to ensure their optimal use throughout their lifecycle. This lifecycle typically encompasses planning, procurement, deployment, maintenance, and retirement, with a focus on understanding total cost of ownership and maximising asset value

As a HEO IT Asset Manager you will bring a strong commitment to service excellence and continuous improvement. As an experienced ITAM Manager, you will be able to step straight into a busy team by being adaptable to competing demands. You will provide licensing and SAM process advice, support Product Owners with optimisation and consolidation, and use Snow, Excel and Power BI to analyse software, entitlement and infrastructure data. You will identify risks, optimisation opportunities and unused or unassigned software, support deployments and onboarding to the Approved Software Register, review Snow alerts and asset status, validate ELPs, complete audits and provide reporting to support SAM Team KPIs.

As a SEO Software Asset Manager, you will work with service, product, commercial, finance, security, architecture, supplier and business stakeholders to improve compliance, reduce risk, optimise value for money and support excellent customer outcomes in line with LR values and the DDaT/GDS Asset and Configuration Management framework. You will lead the SAM capability, governing software assets, licences, agreements, entitlements and usage data throughout their lifecycle. You will strengthen controls, standards and reporting across Snow and other data sources, provide expert licensing and compliance advice, and lead effective licence position activity for high-risk, high-value vendors including IBM, Microsoft, Oracle, Red Hat and AWS. You will build strong relationships across Transformation and Technology, Commercial, Finance, Architecture, Security, Product, Service, EUX, suppliers and business areas to support procurement, change and decommissioning activity, while using data insight to reduce risk, optimise spend, improve compliance and inform senior decision-making. You will also champion LR values, coach team members and represent SAM in governance forums.

For full details of each grade, please refer to the attached Job Descriptions.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

How to apply:

Please complete the additional question advising which role you would like to apply for. If you would like to apply for both the HEO and SEO role, please state this on the additional question and we will consider you for both roles. If you are applying for the SEO role, there will be some additional criteria and questions you will need to answer and this will be stated below.

Please complete your CV to include your work history and qualifications. We will be scoring your CV against the following essential technical and experience:

• Experience using SAM and reporting tools such as Snow, Excel and Power BI to analyse complex licence, entitlement, usage and inventory data.
• ITIL Foundation or equivalent practical service management experience.

If you are applying for the SEO role, we will also score your CV against the essential experience:

• Demonstrable track record in quantifying and delivering savings and risk mediation

Please complete the first technical section (in no more than 250 words), please demonstrate:

• Recognised Software Asset Management or IT Asset Management qualification, such as CSAM, ITAM Foundation or equivalent.
• Experience contributing to audit, risk, assurance or security governance forums.

If you would like to apply for the SEO role, please also complete the below technical section (in no more than 250 words), please demonstrate (if you would only like to apply for the HEO, please put n/a in this box):

• Practical understanding of the DDaT/GDS Asset and Configuration Management framework, including managing service compliance and risk at practitioner level.
• Knowledge of SaaS, cloud consumption, FinOps principles and emerging software optimisation approaches.

Complete the Personal Statement section (in no more than 750 words), please demonstrate:

• Experience managing (HEO) or leading (SEO) Software Asset Management, licensing, compliance, governance or optimisation activity in a medium or large technology environment.
• Experience interpreting licence agreements, validating effective licence positions and identifying software compliance risks and opportunities.
• Experience using data to produce clear insight, reports and recommendations for senior stakeholders.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.

Ensure your application form is received by the closing date for receipt of applications –this is 23:55 on the advertised date.

Sift

The sift will take place shortly after the closing date.

In case of a high volume of applications, we will complete a pre-sift on the technical criteria below:

• Recognised Software Asset Management or IT Asset Management qualification, such as CSAM, ITAM Foundation or equivalent.
• Experience contributing to audit, risk, assurance or security governance forums.

Interview

If successful at shortlisting stage, you will be invited to attend a face to face, blended interview and deliver a pre-prepared presentation. The interviews will be held in the office you are applying for, either Croydon, Nottingham or Plymouth. The blended interview will test the essential technical, experience and behaviours listed in the Job Description, as well as the strengths associated with the role, details will be provided on invitation to interview.

We want to hear your first, unrehearsed, natural response to strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.

We expect interviews to take place during the week commencing 12th October 2026.

Candidates may refer to notes within their video interview, but they should be used as a prompt only.

HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people.

If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

Visa Sponsorship

Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa.

You must ensure you have the appropriate right to work in the UK before applying.

You can find more information on how we use your personal data on our website

Feedback will only be provided if you attend an interview or assessment.