Senior Technical Delivery Manager (Fixed Term Appointment) (5059)

Please note that this is a 47 month fixed term appointment opportunity with the possibility of permanency depending on the needs of the business.

Join Social Security Scotland's Digital, Delivery & Change Division and play a key role in delivering complex digital and technical change. As a Senior Delivery Manager, you will provide leadership across high-profile technology initiatives, ensuring they are delivered safely, effectively and in line with organisational priorities.

The Digital, Delivery & Change Division delivers the infrastructure, digital capabilities and technology solutions that support Social Security Scotland's services and strategic objectives.

Within the Digital Services Branch, the Senior Delivery Manager provides leadership and coordination across a complex digital landscape, working with teams across platforms, architecture, cyber security, engineering and testing, as well as operational and supplier partners.

This is an excellent opportunity for an experienced delivery professional with a strong track record of managing complex technical change in large-scale, multi-disciplinary environments. You will lead delivery activities, manage risks and dependencies, engage stakeholders at all levels and drive continuous improvement to ensure successful outcomes for both services and users.

A Senior Delivery Manager is accountable for the effective delivery of complex, high risk products and services. The role is similar to that of a Delivery Manager role, however Senior Delivery Managers are more experienced across a range of products and services, throughout the entire product life cycle, and have greater responsibility and accountability as the main point of escalation.

At this role level, you will:

• have strong communication skills and engage senior stakeholders
• coach and mentor Delivery Managers

Responsibilities

• Coach and lead teams in Agile and Lean practices, advocating for continuous improvement.
• Tailor new ways of working to suit project needs and challenge existing approaches effectively.
• Take responsibility for complex relationships with contracted suppliers, finding and negotiating contractual frameworks to ensure fair value.
• Mediate between stakeholders at all levels, managing expectations and helping discussions on elevated risk and complexity.
• Represent the community to large audiences both internally and externally.
• Apply experience across multiple stages of the product life cycle, discerning progress points and collaborating with Agile delivery operations.
• Engage stakeholders throughout the project, recognising proper deliverables and coordinating with the right people to meet them.
• Optimise team delivery flow, actively addressing complex risks, issues, and dependencies, even in situations with unclear ownership.
• Innovatively unblock issues to ensure delivery momentum is kept.
• Challenge organisational processes to optimise efficiency, adding value through coaching and guiding teams through process implementations.
• Lead continual planning processes in complex environments, extending planning beyond product delivery and coordinating dependencies across services.
• Coach other teams as a crucial point of expertise in planning methodologies.
• Find and rectify problems in team dynamics, conducting Agile 'health checks' and providing the right type of feedback to accelerate team development cycles.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Expected Timeline (subject to change)

Sift – week commencing 28th September 2026.

Interview – week commencing 19th October 2026.

Location – In Person in either Dundee or Glasgow

To apply please submit an application form by clicking on the ‘Apply at Advertisers Site’ button.

Feedback will only be provided if you attend an interview or assessment.