Senior Salesforce Architect

Across government, digital services are transforming how organisations deliver for citizens. At Ofgem, we're using technology to help drive the transition to a Net Zero energy system, protect consumers, and support one of the most significant societal and economic challenges of our time.

We're looking for a Senior Salesforce Architect to play a key role in shaping and assuring the Salesforce architecture that underpins our digital services.

This is an exciting opportunity to join Ofgem's Digital, Data and Security Services (DDSS) directorate and help design secure, scalable and user-centred solutions that support critical regulatory and operational services. You'll work across a complex technology landscape spanning Salesforce Service Cloud, Experience Cloud, Public Sector Solutions and the wider Salesforce Platform, ensuring solutions align to both business needs and strategic architectural principles.

As a senior member of our architecture community, you'll provide technical leadership, guide delivery teams, influence architectural decisions, and help define the standards and patterns that enable successful delivery across multiple programmes.

What you'll do

As a Senior Salesforce Architect, you will:

• Lead the design and documentation of Salesforce solutions across multiple programmes and delivery teams.
• Provide technical assurance to ensure solutions meet architectural, security and operational standards.
• Design scalable and secure integrations between Salesforce and enterprise platforms using modern integration patterns and APIs.
• Work closely with Product Owners, Delivery Managers, Developers and Technical Leads to guide technical decision-making and resolve complex design challenges.
• Identify technical risks, dependencies and opportunities, ensuring informed decision-making across projects.
• Support the development and maturity of Ofgem's Salesforce Centre of Excellence, promoting best practice, reusable design patterns and architectural consistency.
• Mentor and support engineers and architects, helping to build capability across the organisation.
• Contribute to architecture governance, standards development and continuous improvement initiatives.

About you

We're looking for an experienced Salesforce Technical Architect with a strong track record of designing and assuring complex Salesforce solutions within large-scale enterprise environments.

Qualifications

You must hold, or be willing to obtain within six months of appointment:

• A formal architecture qualification such as BCS Enterprise Architecture Certification or an equivalent qualification.

Why Ofgem?

At Ofgem, you'll be part of an organisation with a clear purpose: helping to deliver a greener, fairer energy system for consumers across Great Britain.

You'll work with talented colleagues across digital, data, security and business teams, helping to build modern services that have real impact. We are committed to creating an inclusive environment where everyone can thrive, contribute and develop their career.

Whatever your role, you'll help shape the future of energy regulation and support the UK's journey to Net Zero.

Security Clearance: Successful candidates must be eligible to obtain and maintain Security Check (SC) clearance.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will also be asked to provide a 1250 word ‘supporting statement’ evidencing how your experience meets the essential and desirable criteria on the attached role profile.

Please ensure you demonstrate clearly how you meet each of the person specification criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.