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Senior Product Manager

Competition & Markets Authority

Department
Competition & Markets Authority
Location
London, Manchester, Edinburgh
Openings
1 post
Grade
Grade 7
Salary
£61,300 to £68,800
Closing
11 days left
Profession
DDaT, Operational Delivery
Contract
Permanent
Security clearance
SC
Working pattern
Flexible working, Full-time, Part-time
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Job summary

This a key position within the CMA's Digital Products and Application Support team in which you will own the product vision, roadmap, and backlog for enterprise products, ensuring alignment to CMA priorities and user needs.

You will work alongside key stakeholders to support the delivery of a product-led operating model while understanding needs, shaping solutions and ensuring adoption and value realisation.

About the CMA

The Competition and Markets Authority (CMA) is the UK’s principal competition and consumer protection authority. We promote competition and protect consumers with a clear end goal in mind: to drive economic growth and improve household prosperity. The CMA has a range of powers, which it uses to undertake a wide variety of cutting-edge, high profile and complex work, spanning merger and market inquiries, competition and consumer law enforcement, our role in the digital markets competition regime, subsidy advice, and internal market advice.

You can read more about working at the CMA in our candidate pack

What they’re looking for

  • It is essential that you can provide evidence and examples for each of the following selection criteria in your application. For tips on how to make the most your application, please have a look at our guidance document.
  • Essential:
  • Proven experience owning or managing products/services in a complex enterprise or regulated environment, using data, insight, and user feedback to drive improvements and inform product decisions, ideally with a product-led or hybrid product/service approach (Lead criteria)
  • Experience working with enterprise applications such as Unit4 (Agresso), Microsoft 365, Dynamics 365, or similar platforms (Lead criteria)
  • Strong experience of prioritisation and backlog management, balancing business demand, live service needs, and technical constraints
  • Experience working within IT service environments, including understanding of SLAs, incident/problem management, and service performance
  • Experience working in Agile / DevOps environments, collaborating effectively with multidisciplinary teams
  • Strong stakeholder management skills, with the ability to influence, challenge and communicate effectively at different levels, including engaging with and managing external suppliers and third-party support providers, including escalation and performance oversight
  • Desirable
  • Knowledge of ITIL practices or experience working within ITIL-based environments
  • Familiarity with application architecture, configuration, and integration concepts
  • Relevant Microsoft or Agile certifications (e.g. Dynamics, Azure, Scrum/Product Owner)

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at Grade 7 level. Each one links to worked examples.

Job description

This role is key to embedding a product-led operating model within the CMA's Digital Products and Application Support team, ensuring clear ownership, effective prioritisation, and delivery of measurable value across assigned products and services. Working closely with the Head of Products and Applications, stakeholders across the CMA, and external suppliers, the Senior Product Manager will act as the accountable owner for enterprise products, balancing business needs, technical considerations, and service performance.

You will be responsible for managing the end-to-end product lifecycle, covering delivery, live service, and continuous improvement. This includes ensuring services remain reliable, secure, and aligned to user needs, while supporting the introduction of new capabilities including the adoption and enablement of AI to improve efficiency, insight, and service outcomes.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Application and sift stage

  • As part of the application process you will be asked to complete a CV, personal statement and an online application form. Further details about application requirements are listed on the application form.
  • The selection process will comprise of the sift (CV & personal statement review), a first stage technical interview and a second stage panel interview. Arrangements for the interviews will be enclosed in the invitation.
  • Please note that it is essential that your personal statement is aligned to provide evidence that you have the knowledge and experience for each of the essential criteria (as included on the role profile attached and listed above under 'Person Specification') in your application. Your personal statement should be no more than 1250 words.
  • Candidates will initially be sifted on the first two criteria points (Lead Criteria). If your application progresses to a full sift, all elements of the essential criteria listed under Person Specification will then be considered.
  • We may raise the score required at sift stage to progress to interview if we receive a high number of applications and take through the highest performing candidates to the interview stage.
  • Successful candidates at sift will be invited to an interview which will be conducted either in person or via Teams.

Interview stage

  • At the CMA we apply a blended interview technique, allowing us to find out more about you and we use the Success Profiles framework assessing the Behaviours, Experience (essential criteria) and Technical skills listed in the advert and attached role profile.
  • A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

There will be two interview stages. The first interview will be a 30 minute Technical interview in which you will be asked questions aligned to the required technical skills.

Candidates that are successful at the first interview will be invited to a second 45-60 minute interview in which you will be asked Technical, Behaviour and Experience questions.

Timeline (the dates outlined below are indicative and may be subject to change)

  • The advert closing date is 11th September 2026 (23:55pm). We are not able to accept late applications.
  • The sift is scheduled to take place from 14th September 2026
  • First stage technical interviews will be held from the week commencing 5th October 2026
  • Second stage interviews will be held from the week commencing 19th October 2026

Reasonable adjustments

Our recruitment process is fully inclusive and we can make adjustments to provide you with the opportunity and support to bring your best self to the recruitment process. This could include having an interview buddy, extra time at interviews/assessments, or receiving interview questions in advance. We will be happy to discuss any person-centred adjustments you’d like us to make to the process and you can contact us by emailing our dedicated mailbox at adjustments@cma.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at Grade 7 level. Practise STAR answers and get them marked against the same framework.

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