Senior Manager, Anti-Economic Crime Operations

Working in the Anti-Economic Crime team, the Senior Manager, Customer Due Diligence is responsible for leading the Customer Due Diligence function across both Homes England and the National Housing Bank, ensuring the effective management of economic crime risks through proportionate, risk-based customer due diligence activities.

This is a unique opportunity to lead a highly skilled and experienced team operating across one of the most diverse customer portfolios in the UK public sector. The team supports a broad range of programmes and products including land acquisitions and disposals, grants, consumer and commercial lending, equity investments, joint ventures, lending alliances and strategic partnerships.

Leading a team of experienced specialists, you will oversee customer due diligence activities throughout the customer lifecycle, from onboarding through to ongoing monitoring, event-driven reviews and periodic reviews. You will ensure customer risk is assessed consistently and proportionately, whilst maintaining high standards of customer service and stakeholder engagement.

This is a hands-on leadership role. Whilst you will lead and develop a small team of experienced specialists and provide oversight of the function, you will also be actively involved in complex customer due diligence matters, supporting the team with difficult technical decisions and helping resolve novel, sensitive and high-risk cases and helping ensure a consistent approach across different products, programmes and customer types.

The Anti-Economic Crime team is dedicated to delivering a first-class service for internal and external stakeholders. We work collaboratively with first line and second line colleagues and value diversity of experience and perspective to foster good decision making, innovation and continuous improvement.

This is a rare opportunity to shape and enhance customer due diligence practices across a growing organisation with real social purpose, while helping support the continued development of the National Housing Bank.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

How to apply?

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Feedback will only be provided if you attend an interview or assessment.