Senior DevOps Engineer (Salesforce)

Across government, digital platforms and cloud technologies are fundamental to delivering reliable, secure and user-centred services. As organisations increasingly depend on enterprise platforms such as Salesforce, robust DevOps practices are essential to ensure systems remain resilient, scalable and capable of supporting continuous delivery. At Ofgem, digital services play a critical role in protecting consumers and supporting the transition to a cleaner, fairer energy system.

Ofgem is undergoing an ambitious digital transformation. Within the Digital, Data and Security Services (DDSS) directorate, we are continuing to strengthen our Salesforce capability and modernise the way we deliver and manage enterprise applications. As part of this journey, we are investing in automation, cloud engineering and DevOps excellence to support high-quality, secure and efficient service delivery across the organisation.

As a Senior DevOps Engineer (Salesforce), you will play a key role in designing, implementing and optimising Salesforce DevOps capabilities across Ofgem. You will be responsible for developing and maintaining CI/CD pipelines, embedding automation and quality assurance practices, and supporting the delivery of secure, scalable Salesforce solutions. Working closely with developers, architects, product teams and security specialists, you will help shape how Salesforce services are delivered and operated, ensuring consistency, compliance and reliability at every stage of the software lifecycle.

This is an exciting opportunity for an experienced DevOps professional to influence delivery practices, champion automation and contribute to the evolution of a critical enterprise platform.

You will be responsible for:

• Designing, building and maintaining Salesforce CI/CD pipelines using Azure DevOps (ADO), supporting source-driven and metadata-based deployments.
• Implementing and optimising automated testing and deployment processes through tools such as ADO Test Plans, BrowserStack and Playwright.
• Integrating code quality, security and compliance tooling including Salesforce Code Checker and SonarCloud to support high-quality releases.
• Collaborating with Salesforce developers, administrators, architects and product teams to deliver efficient, reliable and auditable DevOps solutions.
• Driving continuous improvement across DevOps tooling, processes and automation frameworks.
• Championing modern engineering practices including Infrastructure as Code, Continuous Integration and Continuous Testing.
• Supporting the resolution of complex deployment, release and service issues across Salesforce environments.
• Ensuring Salesforce delivery aligns with Ofgem's cloud engineering, governance and security standards.
• Contributing to technical communities of practice, sharing expertise and mentoring colleagues to build capability across the organisation.
• Monitoring and improving platform reliability, delivery velocity and operational performance.

We are looking for:

A highly capable DevOps engineer with strong Salesforce platform experience and a passion for automation, engineering excellence and continuous improvement. You will be comfortable working across multiple technical teams and balancing delivery demands with governance, security and operational requirements.

You will demonstrate:

• Significant experience delivering and supporting enterprise-scale DevOps tooling, infrastructure and deployment pipelines.
• Proven experience implementing and maintaining Salesforce CI/CD pipelines using Azure DevOps.
• Strong knowledge of DevOps principles, automation, release management and cloud-based delivery practices.
• Experience integrating automated testing, quality assurance and code analysis tools, including Salesforce Code Checker, BrowserStack, Playwright or comparable technologies.
• The ability to translate business and technical requirements into scalable automation and deployment solutions.
• Experience collaborating with a wide range of stakeholders, influencing technical decisions and driving best practice adoption.
• Strong troubleshooting and problem-solving skills, with the ability to resolve complex deployment and service issues.

Relevant certifications such as Microsoft Certified: DevOps Engineer Expert (or the ability to obtain within six months of appointment) are expected.

Experience supporting Salesforce deployments within government, regulated or enterprise-scale environments, particularly those involving complex integrations, would be advantageous.

This is an opportunity to help shape the future of Salesforce delivery at Ofgem. You will play a key role in building modern, automated and resilient delivery capabilities that enable secure, scalable and efficient digital services, supporting an organisation at the heart of the UK's energy transition.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.