Post Room Operative
Ministry of Defence
- Department
- Ministry of Defence
- Location
- Blandford Forum
- Openings
- 1 post
- Grade
- Other
- Salary
- £24,549
- Closing
- 17 days left
- Profession
- Operational Delivery
- Contract
- Permanent
- Security clearance
- SC
- Working pattern
- Full-time, Job share, Part-time
Job summary
As a Post Room Operative you will based within the Garrison Post Room and will be responsible for administrating the incoming and outgoing mail service on the garrison. You will work within a small team to ensure mail reaches its required destination in a safe, secure and timely manner.
Blandford Garrison Support Unit sits within The Defence School of Communications and Information Systems (DSCIS) under the Defence College of Technical Training (DCTT), which is responsible for delivering all technical training across Defence to meet the operational demands of the Royal Navy, British Army and Royal Air Force.
DCTT has 2,500 military, civil service and contractor staff based across six locations and we value our diverse and inclusive workforce. We encourage mutual respect, actively foster kindness and fairness, and promote a healthy work-life balance. We invest in our people, offering career and personal development opportunities and recognising staff efforts and commitments.
This position is advertised at 37 hours per week Monday to Friday. Due to the nature of this customer facing role, remote/flexible working will not be possible.
What they’re looking for
- We are looking for a proactive and detail-orientated individual who thrives in a small team environment.
- The ideal candidate will:
- Be enthusiastic, self-motivated and provide excellent customer service to a wide range of stakeholders
- Be a collaborative team player with an awareness of the importance of supporting colleagues
- Demonstrate strong organisational skills with the ability to prioritise workloads
- Possess good attention to detail ensuring accuracy and consistency in all aspects of their work
- Be able to work as part of a team but occasionally without supervision
- This role involves being on your feet for the majority of the day, and some lifting and carrying is involved. Manual Handling training will be given and equipment provided for heavy loads.
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours. Each one links to worked examples.
Job description
Key duties include (but are not limited to):
- Handle incoming mail, recording tracked parcels and letters into the relevant Form 810. Collating all other mail into the pigeon slots for departmental collection.
- Covering and assisting the Supervisor of the Post Room where possible.
- Chasing individuals on collection of parcels, by email, once the Supervisor has provided a list.
- Drive and deliver/collect mail from designated points of the Garrison. (Van Run)
- Providing a robust and efficient service to the busier Garrison departments, with high levels of incoming and outgoing mail.
- Provide a friendly and efficient over the counter service to Garrison personnel collecting work based and personal mail. Checking identification and signatures to uphold mail security.
- Keeping notice boards up to date and relevant. Keeping staff calendars up to date. Preparing for the yearly audit.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include job history and qualification details.
Candidates will be required to provide a statement of suitability (500 words).
At sift, candidates will be assessed against their CV and Statement of suitability.
At interview, candidates will be assessed against the following:
Behaviours:
- Managing a Quality Service
- Delivering at Pace
- Working Together
Please note:
- If successful at sift, candidates will be called forward for an interview at Blandford Camp, date to be confirmed.
Further information:
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
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