Performance & Quality Officer - Yorkshire and the Humber Probation Service - Performance and Quality - Various Locations (Full Time) (Ref: 23118)

Please refer to Job Description

This is an exciting opportunity to join the Performance Team based in Probation Service Yorkshire and the Humber. It is a temporary post until 18/01/28 due to the substantive post holder undertaking another temporary role. There is a possibility, however, that this could become a permanent appointment*. The Performance & Quality Officer (PQO) is a regional role based across the Yorkshire and the Humber region and there is a requirement to travel across the region. The role involves working with Probation Delivery Units (PDUs) to support them in achieving agreed performance targets. This includes:

• Ensuring that PDUs deliver in accordance with agreed national service delivery indicators and specifications
• Developing and delivering a quality improvement programme for the Yorkshire and the Humber region
• Identifying local performance and quality issues and opportunities linking into His Majesty’s Prison and Probation Service (HMPPS) priorities
• Running improvement initiatives to address opportunities for performance improvement
• Working with other PQOs to share best practice and maximise improvements in quality and performance
• Experience of using Excel, Word, Outlook, PowerPoint, Business Objects, Power BI
• Demonstrate the ability to extract and maintain information and analyse data
• This possibility applicable only to an external candidate appointed on a fixed-term basis. Under the current HMPPS guidance, fixed-term contracts apply to external appointees. If an existing civil servant is successful in a time-limited campaign, they would normally move under the appropriate temporary arrangement, such as a loan or detached duty, rather than becoming a fixed-term appointee. A temporary promotion, loan or detached duty cannot simply be converted into a permanent appointment as a result of that arrangement.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

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